Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

9 best Apps 365 alternatives in 2026 (Helpdesk 365 compared)
Apps 365 alternatives, compared on the things that decide it: what the AI tier really costs, who has to build the model, and whether Teams is native or bolted on.

The 10 best Assembled alternatives in 2026
Assembled alternatives for 2026, ranked on published rates, billing units, and which half of the product you are actually replacing.

The 8 best AI tools for B2B customer support in 2026
I tested the 8 best AI for B2B support tools in 2026, from Zendesk and Salesforce to eesel, and broke down what each really costs and who it fits.

The 6 best AI tools for Freshchat in 2026
We dug into the best AI for Freshchat in 2026, from Freshworks' own Freddy AI Agent to eesel, Chatbase, Botpress, Ada, and Forethought, with real pricing and honest takes.

The 5 best AI tools for Front in 2026
We tested the best AI for Front, from native Autopilot to third-party agents like eesel. Here is what each one costs, where it shines, and which to pick.

The 8 best AI tools for SaaS customer support in 2026
I build AI support agents for a living. Here are the 8 best AI for SaaS support tools in 2026, with real pricing, real limits, and an honest verdict on each.

The 7 best AI tools for startup support in 2026
I tested the best AI for startup support against real ticket queues. Here are the 7 tools worth your money in 2026, what they actually cost, and who each one is for.

The 6 best AI tools for Tidio in 2026
We dug into the best AI for Tidio in 2026, from Tidio's own Lyro agent to eesel, Chatbase, Botpress, Ada, and Forethought, with real pricing and honest takes.

AI service desk: how it works, where it fails, 8 tools tested
How an AI service desk works, the IT requests it actually resolves, where rollouts go wrong, and the 8 tools compared on real pricing and how each one bills.
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