Answering the same questions over and over can slow your team down and frustrate customers who want quick help. That’s where eesel’s AI chatbot comes in.
Instead of waiting for a human reply, customers get instant, accurate answers, 24/7. The chatbot uses your existing help docs, past tickets, and internal content to respond in a way that feels personal and on-brand not robotic or generic.
How it works
- Instant responses: The chatbot pulls real information from your content sources, so customers get reliable answers without the wait.
- Always on: It handles questions anytime, even outside business hours, reducing ticket volume for your team.
- On-brand replies: You control the tone and style, so every answer matches your voice and feels consistent.
- Easy setup: Connect your docs and help center content, and the chatbot starts helping right away. No complex workflows or heavy training needed.
- Smarter over time: The more it’s used, the more it learns improving accuracy and handling more questions on its own.
How to set it up
- Connect your content: Add your help center articles, internal docs (Google Drive, Notion, Confluence), and past tickets. This gives the chatbot the knowledge it needs to answer accurately.
- Adjust your tone: Choose how you want replies to sound friendly, formal, short, or detailed.
- Install on your website or channels: Add the chatbot to your website, chat widget, or other channels where customers reach out.
- Go live: Once connected, the chatbot starts answering customer questions right away. You can monitor responses and make updates anytime.
Start using eesel’s AI chatbot today
eesel’s AI chatbot helps your team handle questions faster, reduce repetitive work, and give customers the quick, reliable answers they expect, all without losing your brand’s voice or having the added worries of more workload.
If you’re ready to free up your agents and improve customer experience around the clock, give it a try.
Start a free trial or email hi@eesel.app to learn more.
