The 5 best Hebbia AI alternatives in 2025

I spend a lot of my time digging into AI tools, and after looking at dozens of them, I've narrowed down the top 5 Hebbia AI alternatives for 2025. Here’s what I found.

It’s a problem I see all the time. A company's most important knowledge is scattered everywhere, buried in thousands of old support tickets, locked away in Google Docs, or spread across countless Confluence pages. AI platforms promise to unlock all that information, but picking the right one often feels like a shot in the dark.

Hebbia is a seriously powerful tool for deep, complex analysis. If you're in private equity and need to sift through a virtual data room, it’s a beast.

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But its intense focus on finance and legal workflows, not to mention its hefty price tag, means it’s just not the right fit for most teams.

If you’re looking for something different, you’re in the right place. This guide breaks down the best Hebbia AI alternatives out there, each built for a specific job, whether that’s automating customer support, powering company-wide search, or delivering market intelligence. Let’s find the right tool for you.

What do these Hebbia AI alternatives actually do?

At their core, these tools use AI, specifically Large Language Models (LLMs), to read, understand, and pull useful information from all your messy, unstructured data. Think of it as a search function that goes way beyond just matching keywords.

Instead of just finding documents that contain the word "refund," these platforms can answer a question like, "What are the top three reasons customers asked for a refund last quarter?" by actually reading and understanding the content inside your files.

Hebbia is a big name in this space, especially for its ability to tackle complex, multi-step research. It's built for knowledge-heavy industries like private equity and law, where analysts need to connect dots across thousands of documents to do their due diligence. But that’s a very specific job, and most businesses have different, more operational problems they need AI to solve.

How I picked these Hebbia AI alternatives

The "best" alternative isn't a one-size-all answer. It completely depends on what you need the tool to do. A platform that's perfect for a financial analyst is probably useless for a customer support team. So, I picked the tools on this list based on a few practical questions:

• What's it for? Is the tool built to automate support tickets, handle general company-wide search, or perform deep financial analysis? I looked for clear winners in a few key categories.

• How fast can you see results? Can you sign up and get it working yourself in a few minutes, or are you in for a six-month sales process and a massive implementation project? I leaned towards tools that deliver value quickly.

• Does it play nicely with others? How well does it plug into the software you already use every day? A great AI tool should connect smoothly to your help desk, Slack, or Google Docs without needing a team of developers.

• Is the pricing a mystery? Is the pricing model clear and easy to understand? Or is it hidden behind a "Contact Sales" button, leaving you to guess what it might cost?

Hebbia AI alternatives at a glance

Here's a quick rundown of the top alternatives we're about to get into.

The top 5 Hebbia AI alternatives for 2025

1. eesel AI

While Hebbia acts like a research analyst for digging through documents, eesel AI works like an AI support agent. It's the practical choice for teams that need to solve customer problems, not just analyze data. It connects to your help desk (like Zendesk or Freshdesk), wikis, and past tickets to handle frontline support, draft replies for your human agents, and give instant answers to your own team over Slack.

A workflow diagram showing how eesel AI automates customer support by integrating with helpdesk systems, a key feature that makes it one of the top Hebbia AI alternatives.

What makes it a great alternative is how practical it is. You can sign up, connect your tools, and have a working AI agent in a few minutes, all without talking to a salesperson. This is a world away from the usual enterprise AI sales cycle. It also has a clever simulation feature that lets you test it on thousands of your old tickets in a safe sandbox. You can see exactly how it would have responded, measure its potential automation rate, and figure out your ROI before you ever let it talk to a live customer.

The eesel AI simulation feature provides a safe environment to test automation, which is why it is one of the best Hebbia AI alternatives for support teams.

And it goes beyond just answering questions. eesel AI can perform actions like tagging tickets, looking up order info in Shopify, and escalating tricky issues to the right person, so it fits right into how you already work.

Pricing:

eesel AI has transparent pricing based on a set number of AI interactions per month, so you never get a surprise bill. You can start with a free 7-day trial to try everything out.

• Team Plan: $299/month ($239/month annually) for up to 1,000 interactions.

• Business Plan: $799/month ($639/month annually) for up to 3,000 interactions, and includes training on past tickets and AI actions.

• Custom Plan: For teams with unlimited interaction needs and more advanced requirements.

The eesel AI pricing page shows clear, public-facing costs, a transparent approach compared to other Hebbia AI alternatives.

The upside is clear: it's incredibly fast to set up, you can test it risk-free, and the pricing is straightforward. The main drawback is that it’s not designed for the deep financial due diligence or legal discovery that Hebbia is known for.

2. Glean

Glean’s mission is to be the "Google for your workplace." It’s designed to index information across all of your company’s apps, from Slack and Jira to Google Drive, and give every employee a single place to find anything.

If your main goal is to break down information silos and help employees find what they need, Glean is a fantastic option. It’s smart enough to understand your company’s internal jargon and, importantly, it respects all your existing document permissions, so people only see search results they’re allowed to access.

Pricing:

Glean is built for large companies. You'll need to schedule a demo to get a custom quote, as there’s no pricing on their website. This sales-led approach usually means a longer setup time and a significant budget.

So, the good news is that Glean connects to over 100 apps and has excellent security. The downsides are that it’s a general search tool, not built for specific jobs like support, and you can’t just sign up and try it. The opaque pricing also makes it hard to budget for without going through a full sales process.

3. AlphaSense

AlphaSense is an absolute powerhouse for market intelligence. It’s an all-in-one platform that combines your company's internal documents with its own huge, exclusive library of external content. This includes things like broker research, expert call transcripts, SEC filings, and news from around the world.

For teams that need to put their own data into the context of broader market trends, AlphaSense is hard to beat. It’s a direct competitor to Hebbia in the financial world but offers a much wider universe of ready-to-go content right out of the box.

Pricing:

AlphaSense is a premium, enterprise-level platform. Like Hebbia and Glean, its pricing isn't public, and you have to go through their sales team for a quote. This model is pretty standard for high-end tools with a price tag to match.

The big advantage here is the incredible library of external market content and advanced AI features like sentiment analysis. On the flip side, it can be prohibitively expensive for most companies, it's overkill if you just need to search your own internal documents, and it requires a major sales and onboarding process.

4. Docsumo

Docsumo specializes in something called Intelligent Document Processing (IDP). Instead of having a conversation with your documents, its main job is to accurately pull out structured data, like names, dates, and invoice numbers, from files like invoices, contracts, and application forms.

Docsumo solves a different, but closely related, problem. If your team's biggest headache is manually typing information from thousands of similar documents into a spreadsheet or another system, Docsumo can offer a clear and immediate return on investment. It's built for automating repetitive data entry, not for research.

Pricing:

Docsumo’s pricing page lists three main tiers, but they don't list specific prices. You have to "Talk to Us" to get a quote, which usually means the price is customized based on how many documents you process.

The main benefit of Docsumo is its high accuracy for pulling structured data and its pre-trained models for common documents like invoices. However, it's purely focused on data extraction, not conversational AI or research, and the pricing isn't transparent, which makes it tough to estimate costs without a sales call.

5. Hudson Labs

Hudson Labs offers a high-precision AI tool built from the ground up for the specific needs of equity research analysts and institutional investors. It really shines at niche financial tasks, like automatically creating tables of key metrics from earnings call transcripts or tracking a company's financial guidance over multiple quarters.

This is a true apples-to-apples alternative for Hebbia's core audience in the finance world. It shows a deep understanding of what investors actually need, offering a specialized tool for people who live and breathe financial analysis.

Pricing:

Hudson Labs is another enterprise-level tool aimed at the financial industry. Its website encourages you to start a free trial or book a demo, but there is no public pricing. This is typical for high-value, specialized platforms that require a consultative sales process.

The pros are that it's purpose-built for financial workflows with exceptional accuracy. The con is simple: its narrow focus makes it unsuitable for just about any other business use, and you can't just sign up and start using it.

This video explores how AI tools like Hebbia are transforming data analysis for professionals in finance and research.

Which of these Hebbia AI alternatives is right for you?

The best way to pick the right tool is to forget about the tech for a minute and focus on the job you need to get done.

• Need to automate support and shrink your ticket queue? Your main goal is efficiency. You need an AI that connects directly to your help desk and can actually take action on tickets. The clear choice here is eesel AI.

• Need a "Google" for your entire company? Your goal is to break down knowledge silos and let every employee find information across all your apps. Your best bet is Glean.

• Need to perform deep financial due diligence? Your work requires intense, rigorous analysis of financial documents alongside external market data. You should be looking at Hudson Labs or AlphaSense.

• Need to stop manual data entry? Your biggest pain is pulling structured data out of thousands of forms or invoices. Docsumo was built from the ground up for that exact task.

Why some Hebbia AI alternatives go beyond analysis with support automation

Many AI tools are great at finding information, but for a support team, that’s only half the battle. The real goal isn't just to find an answer; it's to resolve the customer's issue.

Platforms like eesel AI are designed not just to analyze your knowledge base but to act on it. By integrating directly with your help desk, it can close tickets, apply the right tags, and escalate to a human when needed. It turns information into resolutions, making your entire support operation more efficient.

Try one of the most practical Hebbia AI alternatives today

Choosing the right AI platform isn't about finding the most powerful technology in a vacuum; it's about matching the right tool to your specific business challenge. While Hebbia is a fantastic tool for complex research, other platforms deliver far more value for different, more common business needs.

If your goal is to build a faster, smarter, and more efficient support experience for both your customers and your team, the best alternative is one that’s built for action.

Sign up for eesel AI for free and see how quickly you can automate your support workflows. You can get started in minutes, not months.