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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Claude Code overview: setup, permissions, models, and costs
A current Claude Code overview: install and sign in, choose a model, set permissions deliberately, track the billing arrangement, and use a bounded eesel CLI review when work crosses into support.

A complete guide to Claude Code permissions
Set Claude Code permissions with deny, ask, and allow rules, then use eesel CLI to prepare a reviewable support decision without confusing tool access with action approval.

Claude Code plugins: build and share reusable workflows in 2026
Learn what Claude Code plugins contain, when to use one instead of a project skill, how to test it locally, and how to connect a reviewed eesel CLI workflow.

What is Claude Code? A practical AI coding assistant guide
Learn how Claude Code reads projects, edits files, and runs tools, then connect a reviewed development workflow to the same eesel teammate your support team uses.
Freshworks MCP gateway explained: what it is and how it works
Understand Freshworks MCP Gateway, current Freshservice access terms, and the checks to make before an AI client can use service-desk data.
5 tools for building, using, and testing MCP Apps
Compare VS Code, Claude, Storybook, Goose, and Postman by their role in MCP Apps, then check the support workflow behind an interactive view with eesel CLI.

OpenAI Codex: what it does and how to use it (2026)
A current guide to OpenAI Codex across the terminal, IDE, cloud, GitHub, and Slack, plus a careful way to use it with an eesel support teammate.

An overview of Salesforce AI in Sales Cloud (2026)
Thinking about using Salesforce AI in Sales Cloud? Our guide breaks down what Einstein and Agentforce offer, how much it really costs, and where it falls short.

15 Shopify alternatives for scaling ecommerce brands (2026)
Explore the best Shopify alternatives for 2025. This guide compares 7 top ecommerce platforms on pricing, features, and support to help you decide if it’s time to switch from Shopify.
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