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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Black-and-white illustration of two people adjusting gear wheels, with an eesel symbol on the upper gear
Guides

Claude Code overview: setup, permissions, models, and costs

A current Claude Code overview: install and sign in, choose a model, set permissions deliberately, track the billing arrangement, and use a bounded eesel CLI review when work crosses into support.

Kenneth PanganKenneth PanganSep 9, 2026
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Guides

A complete guide to Claude Code permissions

Set Claude Code permissions with deny, ask, and allow rules, then use eesel CLI to prepare a reviewable support decision without confusing tool access with action approval.

Kenneth PanganKenneth PanganSep 9, 2026
A person holding a gear beside the words Claude Code on a peach background
Guides

Claude Code plugins: build and share reusable workflows in 2026

Learn what Claude Code plugins contain, when to use one instead of a project skill, how to test it locally, and how to connect a reviewed eesel CLI workflow.

Stevia PutriStevia PutriSep 9, 2026
Illustration with Claude Code lettering, a person, and a gear.
Guides

What is Claude Code? A practical AI coding assistant guide

Learn how Claude Code reads projects, edits files, and runs tools, then connect a reviewed development workflow to the same eesel teammate your support team uses.

Kenneth PanganKenneth PanganSep 9, 2026
Illustration of a person surrounded by connected interface panels, including a chart, calendar, form, and workflow.
Guides

Freshworks MCP gateway explained: what it is and how it works

Understand Freshworks MCP Gateway, current Freshservice access terms, and the checks to make before an AI client can use service-desk data.

Rama Adi NugrahaRama Adi NugrahaSep 9, 2026
Illustration of a person surrounded by connected interface panels, including a chart, calendar, form, and workflow.
Guides

5 tools for building, using, and testing MCP Apps

Compare VS Code, Claude, Storybook, Goose, and Postman by their role in MCP Apps, then check the support workflow behind an interactive view with eesel CLI.

Stevia PutriStevia PutriSep 9, 2026
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Guides

OpenAI Codex: what it does and how to use it (2026)

A current guide to OpenAI Codex across the terminal, IDE, cloud, GitHub, and Slack, plus a careful way to use it with an eesel support teammate.

Kenneth PanganKenneth PanganSep 9, 2026
An overview of Salesforce AI in Sales Cloud (2025)
Guides

An overview of Salesforce AI in Sales Cloud (2026)

Thinking about using Salesforce AI in Sales Cloud? Our guide breaks down what Einstein and Agentforce offer, how much it really costs, and where it falls short.

Stevia PutriStevia PutriSep 9, 2026
I tested the top ecommerce platforms to find the 7 best Shopify alternatives in 2025
Guides

15 Shopify alternatives for scaling ecommerce brands (2026)

Explore the best Shopify alternatives for 2025. This guide compares 7 top ecommerce platforms on pricing, features, and support to help you decide if it’s time to switch from Shopify.

Kenneth PanganKenneth PanganSep 9, 2026

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