Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.
Gemini Lyria 3: Google's AI music generator explained
A complete guide to Gemini Lyria 3, Google's AI music generation model. Learn how it works, key features, prompting tips, and practical use cases.
Stevia PutriFeb 26, 2026Zendesk AI agent advanced vs essential: a 2026 comparison
A detailed comparison of Zendesk's AI agent tiers Essential and Advanced covering features, pricing, and which option suits different support volumes.
Stevia PutriFeb 26, 2026How to configure Zendesk AI agent API channels: A complete guide
A practical guide to configuring Zendesk AI agent channels including the API channel, with step-by-step instructions for both Essentials and Advanced tiers.
Stevia PutriFeb 26, 2026How to configure Zendesk AI agent brand and channels: A complete guide
A practical guide to configuring brand and channel settings for Zendesk AI agents, covering both Essentials and Advanced tiers with step-by-step instructions.
Stevia PutriFeb 26, 2026How to use the Zendesk AI agent confusion matrix: A complete guide
Master the Zendesk AI agent confusion matrix with our practical guide. Learn to identify intent overlaps, optimize training data, and improve your AI's accuracy.
Stevia PutriFeb 26, 2026Zendesk AI agent conversation flow builder: A complete guide for 2026
A practical guide to building conversation flows in Zendesk AI Agent Advanced, covering the dialogue builder interface, block types, and implementation best practices.
Stevia PutriFeb 26, 2026How to use Zendesk AI agent conversation logs: A complete guide
A practical guide to accessing and using Zendesk AI agent conversation logs for better automated support insights.
Stevia PutriFeb 26, 2026How to use Zendesk AI agent conversation transcripts: A practical guide
A step-by-step guide to using Zendesk AI agent conversation transcripts for quality assurance, knowledge base improvements, and support optimization.
Stevia PutriFeb 26, 2026Ready to hire your AI teammate?
Set up in minutes. No credit card required.