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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

SharePoint AI: Features, limitations, and alternatives
Guides

SharePoint AI: Features, limitations, and alternatives

SharePoint AI is great for tagging, sorting, and managing documents. But when you need AI that works across tools, chats with users, and pulls knowledge from everywhere, alternatives like eesel AI do more.

Kenneth PanganKenneth PanganAug 28, 2025
Top 5 small language models and their best use cases
Guides

Small language models: When to pick SLMs over LLMs (2026)

Small language models make AI faster, more focused, and easier to use. See the top five models and how they help businesses work smarter.

Kenneth PanganKenneth PanganAug 28, 2025
Cutting through the IT Operations noise: Understanding the AIOps Magic Quadrant
Guides

Cutting through the IT Operations noise: Understanding the AIOps Magic Quadrant

Big AIOps platforms look powerful but often slow and expensive. This guide breaks down the Magic Quadrant, key features, and easier ways to start with AI.

Kenneth PanganKenneth PanganAug 27, 2025
A look at the Aisera valuation: What does their growth mean for AI support?
Guides

A look at the Aisera valuation: What does their growth mean for AI support?

The Aisera valuation shows big bets on AI, but the enterprise model isn’t for everyone. This guide explores the numbers, risks, and simpler options for support teams.

Kenneth PanganKenneth PanganAug 27, 2025
What is a Figma agent? (The utility vs. the AI dream)
Guides

What is a Figma agent? (The utility vs. the AI dream)

Figma Agent integrates AI into the design process, helping teams collaborate faster with automated prototyping, content suggestions, and insights.

Stevia PutriStevia PutriAug 27, 2025
Grok beta: A practical guide for business and support teams
Guides

Grok Beta review: What works and what doesn't (2026)

Grok Beta redefines AI interaction with engaging and responsive conversational intelligence, making information access seamless and enjoyable.

Stevia PutriStevia PutriAug 27, 2025
Is NLP supervised or unsupervised? A practical guide for support teams
Guides

Is NLP supervised or unsupervised? A practical guide for support teams

Support AI doesn’t choose between supervised or unsupervised NLP. The best tools mix both to resolve tickets faster and uncover new insights.

Kenneth PanganKenneth PanganAug 27, 2025
A guide to Replit AI: The promise and peril of AI-powered coding
Guides

A guide to Replit AI: The promise and peril of AI-powered coding

Replit AI helps developers write, debug, and deploy code faster with smart suggestions and real-time collaboration tools.

Stevia PutriStevia PutriAug 27, 2025
A practical guide to modern ticket triage
Guides

A practical guide to modern ticket triage

Manual ticket triage wastes time and frustrates teams. This guide shows how AI can automate sorting, boost accuracy, and free agents to solve real issues.

Kenneth PanganKenneth PanganAug 27, 2025

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