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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Swyft Home delivers great furniture and great support with eesel AI in Zendesk
Swyft Home knew that adding AI to their workflow would give them faster, more reliable support as well as make the most of pre-sales conversations.

I tried 9+ platforms to find the top AI tools for Zendesk for smarter support automation in 2026
We reviewed the best AI tools that integrate with Zendesk to help you automate support and enhance your helpdesk's performance. Here’s our breakdown for 2026.

Ultimate AI: What it is, how it works, and what the Zendesk acquisition means for you
Zendesk’s 2024 acquisition of Ultimate AI changed how the platform works and who it works best for. This guide covers its core features, enterprise pricing models, and how additional tools can complement your long-term strategy.

Zendesk bought Ultimate. Here's what the ultimate Zendesk platform means for your support team in 2026
The Ultimate Zendesk platform offers industry-leading AI agents and deep automation. Discover how this powerful ecosystem and complementary tools like eesel AI can elevate your support strategy in 2026.

A practical guide to using Claude to create content
A practical guide to using Claude for content creation. We cover its best features, like its large context window, and discuss its limitations for teams trying to scale their SEO and content marketing.

What are the best apps for AI live chat in 2026? Our top picks
We’ve reviewed the top AI live chat apps for 2026 to help you find the perfect fit for your customer support team. Discover the best platforms for easy integration, powerful automation, and transparent pricing.

What is a meta keyword and is it still relevant for SEO?
The meta keyword tag is a remnant of early SEO practices. This guide explains its history, why it's now obsolete, and what modern on-page SEO factors you should prioritize.

What is Jasper AI: A complete guide
Explore what Jasper AI is, how it functions as a content platform for marketing teams, its core features, and its pricing structure in this detailed overview.

What is the difference between Zendesk AI and Advanced AI? A 2026 guide
Discover the key features of Zendesk AI and Advanced AI. Our guide covers features, pricing, and capabilities to help you decide which plan best supports your team's goals.
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