Blog

Tips, guides, and insights on AI teammates, smarter support, and building better teams.

A practical business guide to the OpenAI API in 2025
Guides

A practical business guide to the OpenAI API in 2025

The OpenAI API is powerful, but turning it into a dependable support tool isn’t trivial. Learn the real build steps, costs, and faster alternatives that actually ship.

Kenneth PanganKenneth PanganSep 8, 2025
Paper Culture uses 9 AI bots to automate e-commerce support during seasonal fluctuations
Guides

Paper Culture uses 9 AI bots to automate e-commerce support during seasonal fluctuations

Paper Culture built a system that helps customers, empowers their team, and actually makes their brand stronger.

Katelin TeenKatelin TeenSep 8, 2025
A practical guide to the Perplexity AI API: what to know before you build
Guides

The Perplexity AI API: What to know before you build (2026)

The Perplexity AI API offers real-time answers with citations, but hidden costs and reliability issues make it risky for support. Learn why integrated AI platforms work better.

Kenneth PanganKenneth PanganSep 8, 2025
Data lifecycle experts RecordPoint use eesel to connect Zendesk and Confluence
Guides

Data lifecycle experts RecordPoint use eesel to connect Zendesk and Confluence

By using eesel AI, RecordPoint turned its scattered documents into a smart, centralized brain that works right inside Zendesk.

Katelin TeenKatelin TeenSep 8, 2025
Keeping agent energy levels high: SWTCH Energy plus eesel into Zendesk
Guides

Keeping agent energy levels high: SWTCH Energy plus eesel into Zendesk

By putting an eesel AI bot inside Zendesk, SWTCH turned their support from a manual headache into a smooth, automated system. They’re now set up to handle their rapid growth and give their customers the top-notch service they expect.

Katelin TeenKatelin TeenSep 8, 2025
How Tulipy juggles four ecommerce brands with eesel AI
Guides

How Tulipy juggles four ecommerce brands with eesel AI

By using eesel AI to connect Shopify and Zendesk, they turned a bottleneck into something that actually works for them. They fixed their biggest headaches around order tracking and stock info, showing that you don't need a massive team to offer great customer service.

Katelin TeenKatelin TeenSep 8, 2025
The 9 best AI productivity tools for smarter work in 2025
Guides

9 AI productivity tools that save 10+ hours/week (2026)

Work smarter with top AI productivity tools that streamline workflows, boost efficiency, and help you achieve more in less time.

Stevia PutriStevia PutriSep 7, 2025
How AppXite's digital marketplace and billing system evolved with AI for Zendesk and Teams
Guides

How AppXite's digital marketplace and billing system evolved with AI for Zendesk and Teams

By mixing AI automation with their team's expertise, AppXite basically got the best of both worlds. The support team is way more efficient now. A huge chunk of incoming customer chats are handled by the bot from start to finish.

Katelin TeenKatelin TeenSep 7, 2025
AdTech company Attekmi: sales and support inside Slack, based on Confluence
Guides

AdTech company Attekmi: sales and support inside Slack, based on Confluence

Attekmi turned its Confluence from a dusty library into a smart colleague that's always on. By bringing their stored knowledge into the daily conversation, they made their teams faster and more accurate, which is exactly what you need to stay ahead in a field like AdTech.

Katelin TeenKatelin TeenSep 7, 2025

Ready to hire your AI teammate?

Set up in minutes. No credit card required.

Get started free