Blog

We tested Dixa's "Customer Friendship Platform" to see if it lives up to the hype for omnichannel support teams. Here is our 2026 verdict.

We put Gorgias's AI Agent to the test. Discover if this ecommerce-native helpdesk is the right choice for your store's CX and sales in 2026.

Thinking of hiring Kayako in 2026? We reviewed its "Kayako One" plan, $1 per-resolution AI fees, and performance benchmarks to see if it still holds up.

Discover the best Peppertype alternatives for startups in 2026. We reviewed eesel AI, Jasper, Copy.ai, and more for brand voice, cost, and autonomous SEO growth.

Most companies treat live chat deflection as a way to avoid customers, but 2026 benchmarks show that 80% of routine inquiries can be solved autonomously.

Looking for the best AI live chat? We tested the top 7 tools for 2026 to help you resolve tickets autonomously and level up your customer support.

Most AI writing tools fail to capture a coach's unique voice. I tested 17 apps to find the 7 that actually work for professional coaching practices in 2026.

Drowning in support tickets? We tested 18 platforms to find the 7 best helpdesk software solutions built for enterprise scale and high-volume automation in 2026.

Claude's pricing has shifted from a simple $20 subscription to a complex tiered model featuring Max plans for power users. Here is the data-backed guide.