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Tips, guides, and insights on AI teammates, smarter support, and building better teams.
How to change Zendesk Guide category order
A step-by-step guide to reordering categories, sections, and articles in Zendesk Guide. Learn manual drag-and-drop and automatic sorting methods.
Zendesk Guide community analytics: A complete guide for 2026
A comprehensive guide to understanding Zendesk Guide community analytics, from basic metrics to advanced reporting with Explore.
How to set up Zendesk Guide community post approval
A step-by-step guide to configuring community post approval in Zendesk Guide, from enabling content moderation to managing the approval queue.
How to create and customize Zendesk Guide community templates
A complete guide to Zendesk Guide community templates, covering template files, customization with Curlybars, and best practices for building engaging community forums.
Zendesk Guide community topics vs posts: a complete guide
Understanding how topics and posts work in Zendesk Gather helps you build a more organized community. This guide explains the differences and how to use them effectively.
How to set up Zendesk Guide customer portal sign in: Complete guide
A complete guide to configuring Zendesk Guide customer portal sign in, from basic setup to advanced SSO options.
How to use Zendesk Guide facets and search filters in 2026
A practical guide to understanding and implementing search facets and filters in Zendesk Guide, including configuration tips and best practices for 2026.
How to import and export articles in Zendesk Guide: Complete 2026 guide
A practical guide to moving content in and out of Zendesk Guide, covering API methods, third-party tools, and best practices for successful migration.
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