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What an AI chatbot for ecommerce actually does, what to automate vs escalate, how to set one up, and what it costs, from someone who works a support queue.

Zowie has no public pricing, no tiers, and no free trial. Here's the one real number that leaks out, what shapes the quote, and a transparent alternative.

Netomi has no public pricing, no tiers, and no free trial. Here's how its quote-gated model actually works, what shapes the number, and a transparent alternative.

Moveworks pricing is quote-gated and billed per employee. Here is the one published number, the negotiated reality, and the costs that never make the quote.

A clear breakdown of Lorikeet pricing: the Start, Scale, and Enterprise plans, how resolution-based credits work, what it really costs, and the alternatives.

Espressive Barista pricing is fully quote-gated and now a Resolve product. Here is the real pricing model, what drives the cost, and a cheaper alternative.

A step-by-step guide to adding AI to ServiceNow in 2026: Now Assist (now ServiceNow Otto), AI Agents, the license tiers you need, and what it actually costs.

How to add AI to Freshservice: turning on Freddy AI, the plan and session limits that catch teams out, and how to layer an AI agent over the API instead.

The best AI for ServiceNow in 2026, compared: Now Assist, Moveworks, Aisera, Atomicwork, Leena AI and more, with real pricing and honest verdicts.