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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Illustration of an AI agent plugged into a Gorgias helpdesk inbox
Guides

How to add AI to Gorgias: a practical 2026 guide

Two ways to add AI to Gorgias: turn on the native AI Agent, or layer a dedicated AI on top. Here's how each works, what it costs, and which to pick.

Rama AdiRama AdiOct 6, 2026
How to use Gorgias chat to gather return reason and generate RMA automatically
Guides

How to use Gorgias chat to gather return reason and generate RMA automatically

Looking to streamline returns in Gorgias? This guide walks you through how to use Gorgias chat to gather return reasons and generate an RMA automatically, exploring native workflows, configuration options, and how to create a highly efficient workflow.

Riellvriany IndriawanRiellvriany IndriawanOct 5, 2026
A complete guide to Gorgias customer service in 2026
Guides

A complete guide to Gorgias customer service in 2026

Thinking about using Gorgias for your e-commerce store? Our in-depth guide covers everything you need to know about Gorgias customer service, from its robust features and pricing to its key considerations.

Rama AdiRama AdiOct 5, 2026
Hand-drawn illustration of a support agent at a laptop next to the Gorgias and Recharge logos, with an AI assistant linking a subscription renewal to a customer's package
Gorgias AI

AI for Gorgias and Recharge: resolving subscription tickets end to end in 2026

What Gorgias and its AI Agent can do with Recharge skip, pause, swap, cancel and failed-payment tickets, and where an AI teammate across all three tools fits.

Rama AdiRama AdiSep 30, 2026
AI tools integration with Gorgias
Guides

AI tools integration with Gorgias

Looking to supercharge your Gorgias helpdesk with AI? Explore our list of the 5 best AI tool integrations for 2026 to automate tickets and enhance your customer support.

Kenneth PanganKenneth PanganSep 17, 2026
A complete guide to Gorgias phone integration in 2026
Guides

A complete guide to Gorgias phone integration in 2026

Looking to optimize phone support in Gorgias? Our complete guide covers the top Gorgias phone integration solutions, comparing features, pricing, and capabilities.

Stevia PutriStevia PutriSep 17, 2026
Illustration of the Gorgias web widget for Shopify live chat and AI support
Guides

Gorgias web widget: a complete guide to setup, AI, and costs in 2026

How the Gorgias web widget works, how to install and customize it on Shopify, what its AI Agent can and can't do, and what it really costs.

Riellvriany IndriawanRiellvriany IndriawanJun 15, 2026
Two people reviewing a Gorgias AI evaluation checklist next to a Shopify shopping bag and a laptop
Guides

Is Gorgias AI worth it? An honest 2026 review for ecommerce teams

Is Gorgias AI worth it for your store? A straight review of what the AI Agent does, what it really costs, and the one number that decides it.

KiraKiraJun 15, 2026
Best AI for Gorgias - illustrated banner with the Gorgias logo
Guides

The 6 best AI tools for Gorgias in 2026 (I tested them all)

I tested the best AI for Gorgias, from its native AI Agent to third-party layers and enterprise platforms. Here's what each one costs and who it's actually for.

KiraKiraJun 11, 2026

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