Top 5 Jira AI plugins to boost team productivity

Jira is the go-to tool for so many teams, especially in software and IT. It's a powerful and reliable platform for keeping track of projects, tasks, and all those issues that pop up. To further maximize its potential, many teams are now looking to AI to help make everyday tasks even smoother and faster.

Bringing AI into Jira isn't about tossing out your current process. It's more about giving it a smart upgrade. Imagine tools that help you cut through the clutter, handle repetitive tasks automatically, and even show you insights you might have missed. That's what these Jira AI plugins and tools are designed to do. We've pulled together five top options that can work with or improve how you use Jira. We'll look at what each one offers and how it could fit into your team's daily grind. Finding the right AI helper could seriously boost how much you get done and give you back time for the work that actually needs your brainpower.

What makes an AI tool great for Jira?

Okay, so how do you pick an AI tool that actually works well with Jira? It's not just about grabbing the first thing you see with "AI" in the title. The tool really needs to make your work easier and help your team get more done within the Jira ecosystem.

Here's what we thought about when we picked our top tools:

• Integration depth: How tightly does it connect with Jira? Does it really fit into how you already work and use your Jira information smoothly?

• Automation capabilities: Can it handle tasks smartly? We looked for tools that go beyond basic automation rules and can actually understand what's going on.

• Knowledge utilization: Can it learn from all the information your team already knows? The best ones can look through your documents, old tickets, and other places to give you helpful answers.

• Impact on productivity: Does it actually save you time and cut down on manual work? The whole point is to speed things up so your team can focus on important tasks.

• Ease of use: Is it easy to get started with and use every day? High-quality tools are designed to streamline your work, not add to it.

• Value proposition: Does the investment make sense for the productivity gains you get back? We thought about the price and the overall value it provides to the team.

Top 5 AI tools and plugins enhancing Jira workflows

Let's jump into the AI tools that are really making a difference in the Jira world in 2026. We've got a mix here, from features built right into Atlassian's own products to specific plugins you can add. Each one offers a different way to make your team's work smoother.

It’s important to note that all of these are free to install, but may require a subscription to function properly.

1. eesel AI

A powerful AI agent that plugs into Jira Service Management (JSM), Confluence, Google Docs, and more. It helps automate tasks and improves ticket handling across platforms by working alongside your existing Jira setup.

eesel AI is built to help teams manage lots of requests and tricky situations without getting stuck. It uses AI to figure out the context of a request and then take action, kind of like having a really smart teammate who's always available to help your Jira agents.

• Key features relevant to Jira users (especially JSM):

Intelligent triage: Sorts incoming tickets, detects sentiments, and applies tags or priorities.

• Automated resolution (Tier 1): Answers common questions or executes actions using connected knowledge sources.

• Custom API actions: Pull data from tools like Shopify or trigger workflows automatically.

• Knowledge retrieval: Pulls from Confluence, past tickets, internal docs, and 100+ sources.

• Multi-bot workflows: Run separate bots for different teams or brands.

Potential use cases: Automatically handling the first response and solving common requests in JSM, sorting and assigning incoming support tickets automatically, giving instant answers to employee questions using internal documents, and helping JSM agents by quickly finding needed info or writing replies.

Pricing: eesel AI has a pricing model based on interactions, which means you don't pay a fee per agent. You pay based on how many times the AI handles a request, providing a flexible option alongside Jira's standard plans. They have different plans (Team, Business, Enterprise) with varying amounts of included interactions and features. You can find more details on our pricing page.

2. Atlassian Intelligence

Next up is Atlassian Intelligence. This is the AI that Atlassian has put directly into its cloud products, like Jira Software, Jira Work Management, Jira Service Management, and Confluence. It's meant to make the tools you're already using smarter by offering helpful AI right inside your daily work.

Think of Atlassian Intelligence as a built-in helper that understands what's going on with your projects and documents across all your Atlassian tools.

• Key features:

It can help you write or finish descriptions for Jira issues, suggesting content based on the title or what's already there.

• If you're trying to find specific issues, it can turn your regular questions into Jira Query Language (JQL) for you.

• In Confluence, it can help you draft new pages, sum up long documents, or answer questions using the content from your wiki.

• For Jira Service Management, it can lend a hand to agents by drafting responses to tickets.

• Limitations:

These features are typically included in Jira and Confluence Cloud Premium and Enterprise plans, which represent an investment in advanced productivity for larger organizations.

• The AI features are designed to be deployed seamlessly across your entire site for consistent team access.

• The system prioritizes high-quality content from within Jira and Confluence pages to ensure accurate results.

• It is optimized for Atlassian's modern cloud platform, where the latest innovations are released first.

Pricing: Atlassian Intelligence comes with the Jira and Confluence Cloud Premium and Enterprise plans.

3. Rovo

Rovo is Atlassian's more advanced AI offering. They see it as an AI-powered assistant that works across your Atlassian products and other tools you connect. It's designed to help you find information and automate things by acting as a central smart hub.

Rovo is like having a super-knowledgeable colleague who knows everything happening across your projects and can help you get stuff done just by chatting with it or setting up automated agents.

• Key features:

It has a powerful AI search that can look through Jira issues, Confluence pages, and data from other apps you connect. It finds relevant answers by understanding what you mean, not just matching keywords.

• There's a chat interface where you can ask questions about your data using everyday language and get summarized answers back.

• It includes AI-powered agents you can set up to handle specific tasks or workflows, like sorting Jira Service Management tickets or creating summaries.

Limitations:

• Rovo is available as a specialized add-on for teams looking to further extend their Jira capabilities.

• Atlassian provides clear visibility into your AI activity so teams can manage their usage effectively.

• Deep integration with external apps is designed for high-level functionality and may require some initial configuration.

Pricing: Rovo starts at $16 per user per month, and the price might scale based on the number of users in your organization.

4. Duplicate AI - Find & Merge Duplicate Issues

Duplicate AI is a specific Jira plugin you can find on the Atlassian Marketplace. Just like the name says, its main job is to help teams find and handle duplicate issues in their Jira projects. This is a helpful tool for busy projects where multiple people might report the same bug or suggest the same idea.

This tool is a specialized digital helper that focuses on keeping your Jira backlog tidy by spotting repeated entries.

• Key features:

It uses AI to scan your Jira issues and point out potential duplicates based on similarities in the summary, description, or other fields.

• It gives you tools to look at the suggested duplicates and combine them, pulling comments and history into just one issue.

Limitations:

• This tool is a highly specialized solution focused specifically on data hygiene and backlog health.

• It provides a valuable layer of oversight, allowing human team members to confirm and merge duplicates with confidence.

Pricing: You can find the pricing for Duplicate AI on the Atlassian Marketplace. It usually costs a fee per user based on the size of your Jira plan.

5. AI Scrum Assistant

The AI Scrum Assistant is another plugin available on the Atlassian Marketplace. This one is made specifically for teams using Jira for Scrum and Agile ways of working. It aims to automate some of the structured writing you do during sprint planning and while you're working.

This tool helps Agile teams be more efficient by assisting with the detailed writing often needed for user stories and tasks.

• Key features:

It can automatically create draft acceptance criteria for user stories based on the story's description.

• It can also suggest draft test cases related to a user story or task.

• The tool offers helpful assistance for Scrum meetings like sprint planning or retrospectives, using AI to analyze your project data.

Limitations:

• This tool is tailored specifically for Scrum and Agile frameworks, making it a perfect fit for teams following those methodologies.

• The AI provides a high-quality starting point, and team members can easily review and refine the drafts to ensure they perfectly match the project's needs.

Pricing: You can find the pricing for the AI Scrum Assistant on the Atlassian Marketplace. It usually costs a fee per user based on the size of your Jira plan.

Comparing the top Jira AI tools

Okay, so how do these options stack up? Choosing the best one really depends on which specific workflows you're looking to enhance within Jira. Here's a quick look at how the five tools compare.

Tool name	Primary use case	Key AI capabilities	Knowledge sources used	Pricing model
eesel AI	JSM automation, cross-tool knowledge, agent assist	Triage, resolution, custom actions, knowledge Q&A, draft replies	JSM, Confluence, Google Docs, 100+ others, past tickets	Per interaction
Atlassian Intelligence	In-app writing/search assist, basic summaries	Content drafting, summaries, JQL generation, basic agent assist	Atlassian Cloud content (Jira, Confluence, etc.)	Included w/ Premium/Ent
Rovo	Unified search, cross-tool chat, task agents	AI search, chat Q&A, automated agents (triaging, etc.)	Atlassian Cloud content, integrated 3rd-party apps	Per user, per month
Duplicate AI	Finding & merging duplicate issues	Duplicate detection, suggesting merges	Jira issue data	Per user, per month
AI Scrum Assistant	Assisting Scrum workflows (AC, test cases)	Generating acceptance criteria, generating test cases, sprint insights	Jira issue data, project configuration	Per user, per month

Choosing the right AI tool for your Jira workflows

With so many options, the best tool really depends on your team’s needs and how you work in Jira.

Start by asking: What do you need AI to do? If it’s drafting issue descriptions or summarizing threads, Atlassian Intelligence is an excellent choice, especially since it's built into Premium plans. Need help cleaning up duplicate issues? Try Duplicate AI. Agile teams writing lots of acceptance criteria will find that AI Scrum Assistant was made for that specific need. If your challenge is high ticket volume in Jira Service Management, eesel AI can handle triage, resolutions, and pulling answers from your existing documentation. For smarter search across multiple platforms like Jira and Confluence, Rovo is a powerful fit.

Next, think about your budget. Built-in tools provide great value within higher-tier plans. Marketplace plugins offer specialized functionality on a per-user basis. eesel AI’s usage-based pricing can be a flexible alternative if your team is large or your ticket volume varies.

Also consider where your knowledge lives. If you need to pull from more than just Jira data - like Confluence, Slack, or Google Docs - you’ll want something that works across platforms, like eesel AI or Rovo.

And finally, consider the control and setup effort you want. Some tools are ready to go immediately, while others offer deeper customization. The right balance depends on how you want to manage your AI assistant.

Pro tip: Don't just look at the list of features. Most providers, including eesel AI, offer free trials or demos. Trying one out with your own Jira data and seeing how it works with your team's actual process is the best way to know if it's the right fit for your 2026 goals.

Making your Jira workflows smarter with AI

It's clear that AI is becoming an essential part of the Jira ecosystem. We're already seeing the platform move past simple suggestions towards AI that can automate complex tasks and act as a helpful assistant for your entire team. Jira continues to get smarter about context, helping you understand your project's history and how your team works best.

Whether you use features built directly into Jira, add specific marketplace plugins, or connect with integrated platforms, these AI tools can help automate everyday tasks, give you quick access to information, and assist with sorting tickets or writing documentation.

If you're looking for an AI solution that is powerful, flexible, and connects smoothly with Jira Service Management, eesel AI is definitely worth checking out. It offers smart automation for sorting and solving tickets, gives you flexible ways to set up workflows, and works beautifully alongside your existing Atlassian tools like Confluence.

Ready to see how eesel AI could enhance how your support team works? Book a demo or start a free trial today (no credit card needed).