A deep dive into Arcads AI: Features, pricing, and limitations in 2025

Let’s be real: creating video ads is a grind. Trying to get that authentic, user-generated content (UGC) style that actually works on social media feels like a full-time job. You’re either spending a fortune on creators, getting stuck in endless email chains, or trying to figure out how to test more than two ads at a time without losing your mind.

It’s no wonder so many marketers are looking to AI to get a break.

One tool that keeps popping up is Arcads AI, a platform that claims it can generate realistic video ads with AI actors in minutes. For any team buried in creative production, that sounds pretty amazing.

But does it actually live up to the hype? In this overview, we’re going to dig into what Arcads AI really offers. We’ll look at its features, break down the pricing, and talk about some key limitations you should know about. By the end, you’ll have a much clearer picture of whether it’s the right fit for your team.

What is Arcads AI?

At its core, Arcads AI is a specialized tool for creating video ads. Its main hook is that you can take a script, feed it to the platform, and have one of its many AI-powered human actors perform it on camera. They handle the realistic gestures and expressions, so it looks like a real person is delivering your lines.

The whole point is to let you quickly create those direct-to-camera, UGC-style videos for your ad campaigns on TikTok or Facebook. It’s aimed directly at performance marketers in e-commerce, SaaS, or agencies who need a constant stream of new creatives to test.

The pitch is pretty simple: stop spending so much time and money on traditional video shoots. Instead of waiting days for a creator to send back a clip, you can generate one yourself in the time it takes to brew a pot of coffee.

Key features of Arcads AI

So, what’s it actually like to use? Let’s get into the main features that make it work.

Arcads AI actors and avatars

The big selling point for Arcads AI is its library of hyper-realistic avatars. Some AI tools spit out characters that look a little stiff or land squarely in the uncanny valley. Arcads gets around this by building its AI on top of video footage of actual human actors. The end result feels much more natural, with believable body language and backgrounds.

They have over 300 actors to choose from, which gives you plenty of variety in age, gender, and setting. It’s a lot easier to find a face that matches your brand’s vibe and connects with your audience when you have that many options.

The Arcads AI video generation workflow

Getting a video made is pretty simple. You can type your script directly into the platform or upload an audio file and have the AI mimic the voice. After that, you just scroll through the library, pick an actor you like, and let the platform do its thing. It’ll generate a video of your chosen actor saying your script. They even have a bulk creation feature, which is a lifesaver if you want to A/B test a bunch of different scripts or actors at once.

Here’s the catch, though: Arcads AI isn’t a video editor. Once it generates the clip of the actor, your work isn’t done. You have to download the file and jump into another tool like CapCut or Premiere Pro to add text, graphics, background music, or captions. It nails the "person talking to the camera" part, but all the finishing touches are on you.

Best Arcads AI use cases (and where it struggles)

Arcads AI is fantastic if you’re promoting something digital. Think online courses, software, or coaching services where a straightforward testimonial or explainer video is all you need. For those kinds of products, it’s a brilliant way to produce authentic-looking ads at scale.

But if you sell physical products,

The AI actors can’t hold up your product, unbox it, or show how it works. This means you can’t create those classic e-commerce UGC videos that are all about showing the product in action. The best you can do is use it for a voiceover-style clip to go along with your own footage, but it won’t replace your need for hands-on product content.

Arcads AI pricing

One of the first things you might notice about Arcads AI is that they don’t list their prices on the main website. You have to create an account before you can see the plans, which is a bit of a pain if you’re just trying to size up your options.

After digging through a few reviews, here’s what the pricing seems to look like:

Feature	Starter Plan	Creator Plan	Pro Plan
Price	$110 / month	$220 / month	Custom
Videos per Month	10	20	Custom
Cost per Video	$11	$11	Varies
API Access	No	No	Yes

If you do the quick math, it comes out to roughly $11 a video on the paid plans. That’s a steal compared to hiring a UGC creator from a site like Fiverr, where you could easily pay $80 to $200 for a single short video. Plus, you get it in minutes instead of days.

The biggest downside here is the lack of a free plan or trial period. Most AI tools give you a chance to poke around and see if you like it before asking for your credit card. With Arcads, you have to commit to a paid plan from day one, which makes it hard to know if the quality and workflow are a good fit for you.

Beyond ad creation with Arcads AI: The gap in the AI-powered customer journey

Okay, so Arcads AI is a specialized tool that helps you create ads for the very top of your marketing funnel. It gets people to click. But what happens after that?

Here’s the thing: a good ad campaign doesn’t just bring in traffic; it brings in questions. You’ll get pre-sale questions from curious shoppers ("Will this work with my setup?") and post-sale tickets from new customers ("Where’s my package?"). If you’re using AI to scale your ads but your support team is still manually answering every single message, you haven’t actually solved your bottleneck. You’ve just moved it from marketing over to customer service.

This is where you need to think a bit bigger. You need something that connects your shiny new ads to your support operations. While Arcads AI is great for getting customers in the door, a tool like eesel AI is built to give them instant, helpful answers once they arrive. This helps with everything from closing sales to keeping customers happy long-term.

eesel AI picks up right where a tool like Arcads leaves off:

• An AI chatbot for your store: While your video ad is driving people to your site, eesel AI can be there to answer questions 24/7. It connects directly with platforms like Shopify to learn your product catalog and FAQs, helping turn hesitant visitors into happy buyers.

An AI chatbot from eesel AI answers customer questions instantly inside Slack, bridging the gap left by ad creation tools like Arcads AI.

• An AI agent for your help desk: After someone buys, their journey shifts to support. eesel AI can automate answers inside help desks like Zendesk or Gorgias. It learns from your old tickets and help docs to resolve common questions about orders, returns, and how to use your products.

This workflow shows how eesel AI automates customer support after a campaign from a tool like Arcads AI brings in new customers.

• One source of truth: Arcads is all about creating new content, but eesel AI works with the knowledge you already have. It pulls information from your scattered Google Docs, Confluence pages, and old support chats to make sure everyone gets a consistent answer.

• Easy to get started: Just like marketers want to use tools without a lengthy setup, eesel AI is designed for you to get going in minutes. You can build your first AI agent without ever having to sit through a sales demo.

Is Arcads AI the right tool for the job?

Look, Arcads AI is a seriously impressive tool for what it’s designed to do. If you’re a marketer who mainly deals with digital products and you need to crank out UGC-style ads without blowing your budget, it’s easily one of the best options available. The realism of its AI actors is a huge advantage.

But you have to go in with your eyes open. It’s a tool for one specific job, ad creation. It’s not a full video editor, and it just doesn’t work for physical products. More importantly, it doesn’t do anything to help you manage the wave of customer questions that a successful ad campaign will create.

A truly efficient growth strategy means thinking about the entire customer journey, not just the first click. While Arcads AI can grab people’s attention, you’ll need a platform like eesel AI to handle the conversations that follow, solve customer problems instantly, and build the kind of loyalty that turns one-time buyers into lifelong fans.

Ready to connect your marketing to a smarter customer experience? Try eesel AI for free and see how you can automate support everywhere it matters.