Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

A practical guide to the AI professional email writer
AI email writers help draft clear, professional emails fast. But for real business impact, integrated platforms like eesel AI add context, automation, and workflow control.

Data lifecycle experts RecordPoint use eesel to connect Zendesk and Confluence
By using eesel AI, RecordPoint turned its scattered documents into a smart, centralized brain that works right inside Zendesk.

The ultimate guide to building a self-service knowledge base in 2025
Traditional knowledge bases are slow, outdated, and hard to maintain. This guide shows how AI can modernize self-service support, turning past tickets and scattered docs into instant answers.

Keeping agent energy levels high: SWTCH Energy plus eesel into Zendesk
By putting an eesel AI bot inside Zendesk, SWTCH turned their support from a manual headache into a smooth, automated system. They’re now set up to handle their rapid growth and give their customers the top-notch service they expect.

How Tulipy juggles four ecommerce brands with eesel AI
By using eesel AI to connect Shopify and Zendesk, they turned a bottleneck into something that actually works for them. They fixed their biggest headaches around order tracking and stock info, showing that you don't need a massive team to offer great customer service.

What is Wiz AI? A complete 2025 overview
This guide explores Wiz AI’s human-like voice agents, their strengths in phone-based support, and why many teams prefer flexible, self-serve AI platforms like eesel.

9 AI productivity tools that save 10+ hours/week (2026)
Work smarter with top AI productivity tools that streamline workflows, boost efficiency, and help you achieve more in less time.

How AppXite's digital marketplace and billing system evolved with AI for Zendesk and Teams
By mixing AI automation with their team's expertise, AppXite basically got the best of both worlds. The support team is way more efficient now. A huge chunk of incoming customer chats are handled by the bot from start to finish.

AdTech company Attekmi: sales and support inside Slack, based on Confluence
Attekmi turned its Confluence from a dusty library into a smart colleague that's always on. By bringing their stored knowledge into the daily conversation, they made their teams faster and more accurate, which is exactly what you need to stay ahead in a field like AdTech.
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