Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

LiveChat pricing 2025: Is it worth it for your team?
LiveChat is solid, but its per-agent pricing, extra channel fees, and separate chatbot costs add up fast. Here’s the real 2025 breakdown, and a scalable AI alternative.

Machine learning for AI in customer support: A plain-english guide
Learn how machine learning fuels AI, powering automation, predictions, and advanced problem-solving.

Your complete guide to slash commands Claude Code
This guide breaks down Claude Code slash commands, what they are, how to build them, real-world examples, and their limits.

How Anytime Fitness finally made their support as 24/7 as their gyms
They used eesel AI to automate the boring stuff in Zendesk, letting their support team actually support people.

How BitGo uses AI to un-bottleneck its support and internal knowledge
BitGo makes the most of eesel AI's multibot setup to enable internal and external users access to instant self-serve assistance.

How top web hosting provider Cloud86 taught an AI to fix real-time website issues
eesel AI operates to take actions inside Cloud86's Zendesk - not just provide answers. Solutions, faster, for everyone.

Global insurance-tech company Covergo have their internal IT teams covered in Slack and Jira.
CoverGo set up an internal assistant using eesel AI. They plugged it into all their knowledge sources and put it right where everyone works: Slack. Suddenly, employees had one spot to get instant answers.

Estarli: Riding tandem with eesel AI in their chat bubble
Estarli uses eesel AI as an embedded chat bot to automate their first line of support right on their website. Customers get instant, 24/7 responses to their questions.

FARSÁLI: A beauty brand making a comeback with AI for Shopify and Zendesk
FARSÁLI turned a tricky situation into a win. Instead of getting buried under manual tickets, they used eesel's AI to build an efficient support system that just works.
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