Blog

Google Workspace Gemini adds AI to everyday tools, from drafting emails to organizing sheets. Here’s what it can and can’t do and why teams need specialized automation.

We unpack Azure OpenAI’s model lineup, real deployment steps, costs, and tradeoffs plus when a focused platform like eesel AI gets you value faster than a custom build.

Remember when the Bing Chatbot fell in love with a reporter and had an existential crisis? It was a fascinating, and slightly terrifying, moment in AI history. But it holds crucial lessons for any business thinking about using AI for customer support. We'll explore the full story, the technology behind the chaos, and why a controlled, business-focused AI is a much safer bet.

Thinking about using Chatwoot for your customer support? This comprehensive overview dives into the self-hosted platform's features, core use cases, and the hidden complexities of setup and maintenance. We'll explore what makes Chatwoot a popular open-source choice and compare it to modern, AI-native platforms that can integrate directly into your existing helpdesk without the hassle.

The Claude Code MCP integration shows how AI can use tools, not just chat. Here’s what it means for developers and how business teams can get the same power, no coding required.

The Claude Code VS Code extension bridges the CLI with editor features like diff views and context sharing. Great for developers, but business users need alternatives like eesel AI.

ClickUp AI packs automation, writing help, and knowledge search into one platform. But with per-seat pricing and generalist limits, many teams choose focused tools instead.

Copilot Excel is a smart AI assistant inside your spreadsheets. It helps generate formulas, analyze data, and create visuals faster, though its abilities are limited to a single file.

Kayako’s opaque pricing and outdated platform frustrate support teams. This guide uncovers real costs, key limitations, and shows how eesel AI offers transparent, AI-powered automation instead.