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Tips, guides, and insights on AI teammates, smarter support, and building better teams.
How to create and customize Zendesk Guide section page templates
A complete guide to Zendesk Guide section page templates, covering both the theme editor method and custom code development with practical examples.
How to optimize Zendesk Guide meta titles and descriptions for SEO
A practical guide to optimizing Zendesk Guide meta titles and descriptions despite platform limitations, including the hidden summary workaround.
Zendesk Guide subdomain vs custom domain: Making the right choice
Understand the key differences between using a Zendesk subdomain and a custom domain for your help center, including setup, branding, and security considerations.
How to customize your Zendesk Guide submit request link
A complete guide to customizing your Zendesk Guide submit request link, including changing button text, removing the link entirely, and redirecting to custom destinations.
How to import a Zendesk Guide theme from GitHub
A practical guide to importing and managing Zendesk Guide themes directly from GitHub, including local development setup and team workflows.
How to update and customize your Zendesk Guide theme in 2026
A complete guide to updating and customizing Zendesk Guide themes, from basic settings to advanced code customization and version control.
How to use Zendesk Guide user segments: A complete guide for 2026
Master Zendesk Guide user segments with this practical guide. Learn to create segments, restrict article access, and implement best practices for your knowledge base.
How to set up a Zendesk multi-language help center
A practical guide to configuring Zendesk for multi-language support, from adding languages to managing translations with dynamic content.
How to use Zendesk organization custom fields: A complete guide
A practical guide to setting up and using Zendesk organization custom fields for better customer data management and automated workflows.
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