Blog

How the Gorgias web widget works, how to install and customize it on Shopify, what its AI Agent can and can't do, and what it really costs.

A full 2026 breakdown of Gorgias AI pricing: the ticket-based plans, the $0.90-per-resolution AI Agent add-on, the hidden double-charge, and what you actually pay.

Is Gorgias AI worth it for your store? A straight review of what the AI Agent does, what it really costs, and the one number that decides it.

A full Gorgias plans comparison: what Starter, Basic, Pro, Advanced, and Enterprise include, where AI Agent costs stack up, and where teams hit limits.

How Gorgias works for Shopify stores: the native order integration, live chat, AI Agent automation, real pricing with a worked example, and where it falls short.

A 2026 buyer's guide to Gorgias SOC 2 compliance: which certifications it actually holds, how to get the report, how your data is handled, and the questions a badge can't answer.

Gorgias is the Shopify helpdesk benchmark - but ticket-volume pricing, a separately billed AI add-on, and a narrow ecommerce focus push a lot of brands to look elsewhere. Here are the 8 best alternatives.

Gorgias AI is the Shopify-native AI Agent that resolves support tickets and sells. Here's what it does, how it's billed, and where it falls short.

A practical guide to Gorgias AI Agent actions and automated tasks: the full action list, how to set up skills and rules, what per-resolution billing costs, and the limits.