Blog

Dive into the Gorgias agent performance report to understand key metrics like average response time and zero-touch tickets. We'll break down how to use the report and how complementary AI tools can help you drive real improvements alongside Gorgias.

Explore our complete breakdown of Gorgias pricing for 2026. We analyze every plan, from the Gorgias Basic Plan to Enterprise, to help you find the best fit for your team.

Effectively managing your support availability is key to great CX. This guide walks you through setting up Gorgias business hours, from basic configuration to advanced strategies. We’ll also cover how to build on native rules and show you how to supercharge your off-hours support with a powerful AI agent that integrates seamlessly.

Explore the features and pricing of Gorgias chat campaigns. See how proactive chat can boost revenue and why integrating a powerful AI like eesel AI can further enhance your automation strategy.

Looking to streamline returns in Gorgias? This guide walks you through how to use Gorgias chat to gather return reasons and generate an RMA automatically, exploring native workflows, configuration options, and how to create a highly efficient workflow.

Is Gorgias Chat the right solution for your Shopify store? Our complete 2026 guide breaks down its core features, AI add-ons, and pricing to help you decide.

Tired of endless "Where Is My Order?" tickets? This guide explores how to use a Gorgias chatbot to check delivery status and delay thresholds. We break down the setup, benefits, and the reliable structure of its rule-based system, and introduce complementary AI options for e-commerce support.

Is the native Gorgias chatbot the right fit for your ecommerce store? This guide breaks down Gorgias's own automation features, the world of third-party AI chatbots, and how to choose the right one to scale your support effectively.