I tested the top 7 Moveo AI alternatives for your support team in 2025

Moveo.AI is a capable conversational AI platform, no one’s denying that. But let’s be honest, it’s not the perfect tool for everyone. If you’re reading this, you’re probably figuring that out for yourself. Maybe you need something that’s up and running in minutes, not months. Or you’re looking for more control over your automations, better connections with the tools you already use, or just pricing that doesn’t feel like a mystery.

Whatever brought you here, you’re in the right spot. I’ve put together this guide to break down the top 7 Moveo AI alternatives, comparing them on the things that actually matter to support teams day-to-day. My goal is to help you find the right fit without having to sit through a dozen sales demos.

What are conversational AI platforms anyway?

Before we jump in, let’s make sure we’re on the same page. Conversational AI platforms like Moveo.AI use some pretty smart tech, like Natural Language Processing (NLP), to automate chats with customers.

Basically, their job is to figure out what a customer is asking and give them an answer right away. You’ve seen them as chatbots on websites or as AI agents working inside a helpdesk. They help businesses handle more support questions, answer customers faster, and free up human agents to focus on the tricky problems that really need a person’s touch.

My criteria for the best Moveo AI alternatives

To keep this comparison fair and useful, I judged each platform on a handful of things that are super important for any modern support team. I tried to look past the marketing hype to see how these tools actually work in the real world.

• How fast can you get it working? I leaned towards tools that you can set up yourself with a few clicks, rather than ones that make you sit through long sales calls and have a developer on standby.

• Does it play well with others? Can the AI connect to your current helpdesk and knowledge bases, or does it make you move everything over? I looked for platforms that plug right into the tools you’re already using, like Zendesk, Slack, Confluence, and Google Docs.

• Can you control it? I wanted to see if you could tell the AI exactly which tickets to handle and how to answer. Platforms with flexible settings, custom actions, and the ability to limit what the AI knows scored higher. You don’t want it going rogue.

• How does it learn? Does the AI get smart about your business on its own? I looked for tools that could train themselves on your old support tickets and internal documents, saving you from a ton of manual setup.

• What’s the pricing like? Is it clear and predictable? I gave extra points to platforms with simple, scalable plans that don’t charge you extra fees just for being successful.

A quick comparison of the top 7 Moveo AI alternatives

Here’s a quick look at how our top picks measure up against each other.

Feature	eesel AI	Intercom	Zendesk AI	Tidio	LiveAgent	Kustomer	CoRover
Self-Serve Setup	Yes (in minutes)	Limited	Yes	Yes	Yes	No	No
Trains on Past Tickets	Yes	No	Yes	No	No	No	Yes
Connects to Docs/Wiki	Yes (100+ sources)	Limited	Limited	No	Yes	Limited	Yes
Simulation Mode	Yes	No	No	No	No	No	No
Custom Actions	Yes (No-code)	Limited (Code)	Limited (Code)	No	No	Yes	Yes
Pricing Model	Flat fee	Per seat + usage	Per resolution	Per seat	Per seat	Custom

A closer look at the 7 best Moveo AI alternatives

Alright, let’s get into the nitty-gritty. Here’s a more detailed breakdown of what makes each of these platforms a solid choice for your team.

1. eesel AI: One of the best Moveo AI alternatives for a fast setup and total control

The best thing about eesel AI is that it lets you build a really capable AI support agent without having to throw out your current helpdesk. It plugs straight into tools like Zendesk, Freshdesk, and Intercom. It learns from your past tickets, your help center articles, and all the documents you have scattered across places like Confluence and Google Docs. This makes it incredibly quick to set up and surprisingly accurate right away.

Why it’s a great alternative: Where Moveo.AI can feel like a massive project, eesel AI is designed to be self-serve. You can actually get it live in minutes. Its most impressive feature is the simulation mode, which lets you test the AI on thousands of your own past tickets. You can see exactly how it would have performed before you let it talk to a single customer. This takes all the risk out of the equation and gives you the confidence to turn it on.

Pros:

• You can set it up yourself with one-click integrations, no developer needed.

• The simulation mode is fantastic for testing performance and seeing the potential ROI.

• It pulls knowledge from your helpdesk, wikis, and docs into one brain.

• The workflow engine is fully customizable, giving you fine-tuned control over what gets automated.

Cons:

• It’s a newer platform, so it might not have every single feature you’d find in an older, all-in-one system. It focuses on doing AI really, really well.

Pricing: Plans start at $299/month and are based on interactions, not how many tickets it solves. This means you won’t get a surprise bill after a busy month.

2. Intercom: A popular choice among Moveo AI alternatives

Intercom is a big name in the customer communication space, and they’ve put a lot of effort into their AI features, especially their chatbot, Fin. It’s a full suite for live chat, support, and marketing, all managed from one clean inbox.

Why it’s a good alternative: If you’re looking for a single platform to replace several tools at once (including your helpdesk), Intercom is a serious contender. Its AI is built right into its ecosystem, which makes for a smooth experience for both agents and customers.

Pros:

• It’s a unified platform that brings support, marketing, and sales together.

• The user interface is modern and genuinely pleasant to use.

Cons:

• It’s an all-or-nothing kind of deal; you have to move your entire support operation over to their platform.

• The AI can only learn from the knowledge you manually build inside Intercom’s own help center. It can’t tap into external sources.

• Pricing can get complicated and pricey fast, with different add-ons and usage fees that are tough to predict.

Pricing: Basic plans start around $39/seat/month, but you’ll need a much higher-tier subscription to get the useful AI features.

3. Zendesk AI: One of the top Moveo AI alternatives for Zendesk users

For the millions of teams already using Zendesk, their own AI solution is the natural place to start. It’s built right into the Zendesk Suite and helps with things like routing tickets, suggesting macros, and powering customer-facing answer bots.

Why it’s a good alternative: Its biggest advantage is that it’s already part of the package. If you’re a Zendesk user, you don’t have to worry about managing another tool. It uses all the data that’s already inside your helpdesk.

Pros:

• It’s a native, seamless add-on for existing Zendesk customers.

• It can suggest and even write knowledge base articles based on past support tickets.

Cons:

• You’re completely stuck in the Zendesk world. It can’t pull information from outside sources like your Google Docs or Notion pages.

• The "per-resolution" pricing can be a real problem. Your bill goes up as your AI gets better at its job, which can lead to some nasty, unpredictable costs.

• It doesn’t have a good simulation mode, making it hard to test and feel confident before you unleash it on your customers.

Pricing: It’s an add-on to existing Zendesk Suite plans and is often priced per ticket the AI resolves.

4. Tidio: A budget-friendly choice from the Moveo AI alternatives

Tidio is a customer service platform aimed directly at small to medium-sized businesses. It bundles live chat, chatbots, and a few helpdesk features into an affordable package. Its AI chatbot, Lyro, can answer questions based on a knowledge base you provide.

Why it’s a good alternative: Tidio is a great budget-friendly pick for teams that need simple chatbot functionality without the enterprise-level complexity or cost of a platform like Moveo.AI.

Pros:

• Very affordable, and there’s a generous free plan to get you started.

• It has an easy-to-use visual chatbot builder for creating simple automated flows.

Cons:

• The AI itself is pretty basic. It can’t learn from past tickets or customer conversations.

• It has very few integrations with external knowledge sources.

• It’s not really built to handle the complex support needs of a growing company.

Pricing: A free plan is available. Paid plans that include the Lyro AI start around $39/month.

5. LiveAgent: An all-in-one choice from the Moveo AI alternatives

LiveAgent is a help desk tool that brings together support from email, live chat, phone, and social media into one place. They’ve started adding AI features to help with tasks like categorizing tickets and suggesting pre-written responses.

Why it’s a good alternative: It’s a solid, all-around help desk for teams who want one platform to manage every communication channel. Its main strength is in its ticketing and live chat, not necessarily its AI.

Pros:

• It supports a very wide range of communication channels.

• The pricing is affordable and based on the number of agents you have.

Cons:

• The AI features feel a bit like an add-on and aren’t as sophisticated as dedicated platforms.

• The user interface can feel a little clunky compared to more modern tools.

• It can’t connect to and learn from knowledge bases outside its own system.

Pricing: Starts at $15/agent/month.

6. Kustomer: A CRM-first option among Moveo AI alternatives

Kustomer describes itself as a CRM-first customer service platform. The idea is to give agents a complete timeline of every customer’s history. Its AI uses this data to automate conversations and workflows.

Why it’s a good alternative: For businesses where having deep customer context is vital for every support chat, Kustomer’s AI is quite effective. It can personalize conversations based on things like past purchases or browsing history.

Pros:

• The deep connection with CRM data allows for highly personalized support.

• It’s an omnichannel platform that brings together conversations from different channels.

Cons:

• You have to migrate your whole platform over, which is a huge project.

• It can be very complex and expensive to set up and keep running.

Pricing: Custom pricing, which usually means it’s aimed at enterprise clients with big budgets.

7. CoRover: An enterprise-level choice among Moveo AI alternatives

CoRover is an enterprise-level conversational AI platform that builds virtual assistants for various industries. A lot like Moveo.AI, it focuses on human-like AI and can integrate with complex backend systems.

Why it’s a good alternative: It’s a strong choice for large companies that have very specific, complex requirements and the budget for a completely custom setup. It also has great support for multiple languages.

Pros:

• It comes with enterprise-grade features, security, and compliance.

• It offers excellent support for multiple languages.

Cons:

• This is not a tool you can just sign up for and start using. Expect a long sales and implementation process.

• It’s likely overkill for teams that just need to automate support within their existing helpdesk.

Pricing: Custom enterprise pricing.

How to pick from the right Moveo AI alternatives

Choosing the right tool really boils down to your team’s specific situation. It’s not about finding the absolute "best" platform, but the one that’s the "right fit" for you. Here are a couple of final thoughts to help you decide.

Pro Tip 1: Start with what you’ve got.

Are you looking to make your current helpdesk smarter, or are you really ready to rip everything out and start fresh? Tools like eesel AI work with the stack you already have, saving you from a massive migration headache.

Pro Tip 2: Think about setup time.

Do you have months to spend on a new tool, or do you need something that can start helping out this week? A self-serve platform with a good simulation mode lets you see the results and prove it works before you fully commit.

Pro Tip 3: Look beyond the help center.

Your team’s real knowledge is everywhere, in Google Docs, Confluence pages, Slack threads, and inside the brains of your best agents (which is captured in past tickets). Choose a tool that can bring all of that knowledge together, not one that only uses what’s in its own little box.

The verdict: There are better Moveo AI alternatives out there

While there are plenty of good Moveo AI alternatives, they each serve a different need. All-in-one platforms like Intercom and Zendesk are convenient but can lock you in, trap your data, and come with confusing pricing. Simpler tools like Tidio are great for small teams but don’t have the power to grow with you.

This video explores how modern AI agents and other Moveo AI alternatives can be used to automate complex tasks for your team.

For teams that want powerful AI without the enterprise-level headaches, eesel AI really hits the sweet spot. It gives you full control, works with the tools you already use, and lets you prove its value with zero risk.

But don’t just take my word for it. Sign up for a free eesel AI account and see for yourself how much of your support you can automate in the next 10 minutes.