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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

OpenAI Dots for work: what to hand your dot, and what to keep
How to use OpenAI Dots for work: which plan gets your company a dot, the tasks it handles well, the data catch on personal Pro, and where a dot stops being the right tool.

Cohere North 2: what's new, pricing, and who it's for in 2026
Cohere North 2 adds agent memory, a new agent harness and North Admin spend controls. Here is what changed, what it costs to run, and who should pick it.

Eleven v4 pricing in 2026: API, app credits, and agent minutes explained
Eleven v4 pricing explained: $0.08 per 1K characters at list, $0.04 for Turbo, a launch discount ending October 12, and how credits and agent minutes work.

DeepSeek Harness alternatives: 8 coding agents to try in 2026
The best DeepSeek Harness alternatives in 2026, compared on price, DeepSeek support and the defaults that matter, from Claude Code and Codex to OpenCode and Pi.

8 Jira Service Management AI alternatives in 2026 (that keep JSM)
Jira Service Management AI alternatives that keep JSM as your service desk: eesel, Koji, HelpDesk+, Workativ, Siit, Moveworks, Aisera and Rovo MCP, with real prices.

Shopify Canvas: what it is, how it works, and what it can't do yet
Shopify Canvas lets you design your whole store by chatting with Sidekick. How it works, who can use it, the limits at launch, and what to check before Black Friday.

7 Freshchat AI alternatives in 2026 (that work with Freshchat)
Seven Freshchat AI alternatives to Freddy, split by how they connect: inside the Freshchat widget, handing off into it, or replacing it, with real prices.

Pi coding agent explained: what it is, how it works, and what Pi 1.0 changed
The Pi coding agent is a free, MIT-licensed terminal agent with 4 tools and a tiny prompt. What it does, what Pi 1.0 changed, the YOLO default, and what it costs.

8 Freshservice AI alternatives in 2026: what to use instead of Freddy
Freshservice AI alternatives that keep Freshservice as your service desk: Workativ, Siit, Harmony, Moveworks, Aisera, the new MCP server, Atomicwork and eesel, with real prices.
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