Blog

WooCommerce 11.2 sends two order withdrawal emails, one to the customer and one to you. Here is how they work, what a request does not do, and what to do next.

Help Scout's customer portal gives contacts a login-gated page for their conversations. See the plans it needs, how to set it up, who can see what, and its limits.

Help Scout SMS runs on your own Twilio number. See the setup steps, what Twilio charges on top of your plan, the limits, and where AI can answer texts.

Gemini Omni 1.2 Flash is Google's updated AI video model: 15-second clips, about $0.07 per second at 720p, stronger references. Here is what changed and what it costs.

Gemini Omni 1.2 Flash pricing is $12 per 1M video output tokens, about $0.07 a second at 720p. Here is what a clip, a draft round and a monthly batch cost.

HubSpot help desk takes seven channel types: team email, chat, forms, WhatsApp, Messenger, calling, and custom. Here are the plans, seats, steps, and gotchas for each.

Front can split one customer request into linked conversations and tasks with their own owners. Here is how each one works, the 20-item limit, and what the docs skip.

HubSpot help desk capacity limits stop automatic routing once an agent holds too many open tickets. Here is what counts, the plan and seat needs, and the gaps.

HubSpot ticket record associations link a ticket to contacts, companies, deals and other records. Here is how they work, what is automatic, and the labels, workflow and API limits.