eesel AI for MagentoMagento AI Agents.
Automate customers' orders, returns, and questions with eesel AI.
eesel AI is a Magento AI Agent that reads your catalog, orders, and FAQs, then handles customer support on autopilot. Supports configurable products, multi-website setups, and B2B catalogs. 80% time savings reported by teams in the first month, at $0.40 per resolved chat.
Why choose eesel AI for Magento AI Agents.
There are other Magento AI Agents on the market. Here is what makes the eesel AI Magento integration different.
Simply connect your Magento store
Connect your Magento store and your Magento AI Agent automatically learns your catalog, picks up your policies, and plugs into your existing apps like Zendesk, Freshdesk, and Slack. No training, no configuration limbo.
Add to your Magento store. Watch it sell.
Drop a single code snippet on your Magento storefront. Your Magento AI Agent starts helping customers find products, answering questions, and driving conversions from day one.
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How eesel AI Integrates with your Magento AI Agents.
No developer needed for the eesel AI side. Connect the eesel AI Magento integration in a few clicks.
- 1
Sign up
Create your eesel AI account. Your Magento developer adds eesel AI credentials to your store. Authorize in two clicks from the eesel AI dashboard.
- 2
Connect Magento
eesel AI automatically syncs your product catalog, configurable options, customer group pricing, and order data. Multi-website and multi-store setups sync in parallel.
- 3
Configure as needed
Tell eesel AI how to handle returns, which products to promote, and when to escalate complex B2B queries. Set per-store rules for multi-brand setups in plain language.
- 4
Go live
Add the eesel AI chat widget to your Magento storefront. Your Magento AI Agent starts handling customer questions automatically from day one.
More Magento AI Agent capabilities.
Our Magento AI Agents come equipped with multilingual support, real-time order tracking, and catalog-aware responses to handle complex Magento integrations out of the box.
Recommend products
Your Magento AI Agent surfaces personalised suggestions from your catalog based on what the customer is browsing. Helpful, not pushy.
Handle orders and returns
Customers ask about orders and returns directly in your Magento store widget. Your Magento AI Agent checks live order data and responds instantly. No human needed.
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Answer product questions
Your Magento AI Agent reads your FAQs, product pages, and Magento policies to give every customer an instant, accurate answer.
Customize everything
Tell your Magento AI Agent what to say, how to escalate, and which products to push. All in plain language. No settings pages, no code.
Answers in 80+ languages
Your Magento AI Agent detects the customer's language and replies in kind. 80+ languages supported out of the box. One Magento integration, every market.
Manage multiple Magento stores
Manage multiple Magento stores from one eesel AI dashboard. Each Magento AI Agent gets its own knowledge base, tone, and behaviour settings.
Who uses eesel AI's Magento AI Agents.
From enterprise retailers to B2B distributors, teams use the eesel AI Magento integration to handle support volume so their team can focus on high-value work.
Handle returns, complex order queries, and product configuration questions automatically with a Magento AI Agent. Your support team focuses on escalations and account relationships.
Ecommerce · Enterprise
Your Magento AI Agent handles customer group pricing, quote requests, and bulk order inquiries across every B2B account. Tier 1 handled automatically.
Ecommerce · B2B
Manage Magento AI Agents across multiple websites and store views from one eesel AI dashboard. Each Magento integration gets its own knowledge base and behavior rules.
Ecommerce · Multi-store
Your Magento AI Agent scales automatically with order volume. No extra agents needed during peak seasons. The Magento integration handles the surge.
Ecommerce · High volume
See eesel AI for Magento in practice.
Real results from teams already running our Magento AI Agents integration.
DTC pet food brand
“eesel AI wasn't just another chatbot for our helpdesk. It was the glue that connected our helpdesk to our store and all our internal knowledge. Being able to maintain that personal touch with key information about our customers is the cherry on top.”
Years.com
DTC pet food brand
2M+
dog owners served with personalized AI replies
≤1 hour
to fully integrate eesel AI with their helpdesk and store
$0.40
per ticket, no platform fee
Simple usage-based pricing for your Magento AI Agents.
$0.40 / chat session
Pay $0.40 per Magento chat session handled by eesel AI. One chat session is one task, including all back and forth. No platform fee, no per-seat pricing for the Magento integration.
What teams say about eesel AI Agents for Magento.
Real results from real teams running the eesel AI Magento integration.
We tried using Intercom Fin but weren't able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond.
Alton Ong
Product Development, EntryLevel
We chose eesel AI because it offers multi-channel data input options. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged.
Wesley Wang
CTO, Ecosa
It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, "on-brand" tone.
Eddie Stephens
Service Desk Lead, CartonCloud
We have been using this app in our business for the past 2 months and the results are incredible! It really relieves our small support team from being over ran by questions that can be easily answered by a simple ai. Thank you for your support so far!
Oil Stores Support
Oil Stores
With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources.
Stephan Fischer
Head of Support & Project Department, Aurenz
Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation.
Flemming Ottosen
Development Director, Simployer
Your Magento data stays private with eesel AI.
The eesel AI Magento integration is built for teams with strict security requirements.
Security
SOC 2 compliant processors
eesel AI works with SOC 2 Type II certified processors. We sign data processing agreements on request.
Compliance
EU data residency
Keep your customer data in the EU. Available as a default option for European Magento teams.
Privacy
Zero model training on your data
Your Magento product catalog, orders, and customer data are never used to train AI models.
Infrastructure
Encrypted throughout
All connections to Magento are encrypted. Customer data is not stored permanently after processing.
More AI Agent integrations.
ZendeskDrafts replies, resolves tickets, escalates when needed. Works inside your existing Zendesk workflows.
Support · Ticketing
Google DriveReads shared drives, docs, and spreadsheets. Full Google Workspace integration.
Knowledge · Storage
SlackAnswers questions, triages requests, sends team updates. Lives in channels and DMs.
Messaging · Collaboration
ShopifyReads your Shopify product catalog and order data. Answers customer questions with real-time info.
E-commerce · Orders
FAQ.
The eesel AI Magento Agent connects to your Magento or Adobe Commerce store and syncs your catalog, configurable products, customer groups, and order data in real time. It answers product questions, handles return requests, and processes queries from B2B buyers automatically via a chat widget. Works with Adobe Commerce Cloud and Magento Open Source. Setup takes under 30 minutes with your developer adding API credentials.
Yes. The eesel AI Magento integration works with both Adobe Commerce (cloud) and Magento Open Source. API access is the same across both editions. Contact eesel AI for enterprise Adobe Commerce setup.
Yes. You can set up separate eesel AI Magento Agents for each store view or website in a multi-store setup. Each Magento AI Agent gets its own catalog, tone, and behavior settings, all managed from one eesel AI dashboard.
It connects directly to your Magento store via the REST API. Products, configurable variants, pricing rules, inventory, all synced in real-time. When you update your catalog, it knows immediately. No manual data entry or CSV uploads.
Yes. Configurable products, grouped products, bundle products, custom attributes, tiered pricing. It understands your entire catalog hierarchy and can answer questions about any product configuration.
Yes. It works with Adobe Commerce B2B features including shared catalogs, negotiable quotes, company accounts, and requisition lists. Your B2B buyers get the same personalized experience.
Yes, in Semi-auto and Autonomous modes. Set your rules and it follows them. Complex cases get escalated to your team with full context.
It understands your active promotions, catalog price rules, and cart price rules. When a shopper asks about discounts or pricing, it gives accurate, up-to-date answers.
Supports 80+ languages with automatic detection. Customers write in German, get answered in German, using your product data and tone of voice. It works seamlessly with Magento's multi-language store views.
Yes. eesel AI is SOC 2 compliant. EU data residency available. We sign DPAs. Your data is never used to train models.
It scales with you. Flash sale surge? Holiday peak? Your Magento AI Agent doesn't need overtime. Pay for what you use.
Connect your Magento store from the eesel AI dashboard. Your Magento developer adds eesel AI API credentials to the store. The Magento AI Agent immediately syncs your catalog, policies, order data, and FAQs. Add the chat widget to your Magento storefront and your Magento AI Agent is live from day one.
Yes. Generic Magento chatbots are basic autoresponders. The eesel AI Magento Agent reads your live catalog, checks real-time order data, recommends products based on context, and handles multi-turn conversations to resolution. It connects to your helpdesk, knowledge base, and Slack, so it works across your entire support stack.
Deploy your Magento AI Agents.
Install the eesel AI Magento integration. Control how your AI Agents work. Let trust build from there.