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Claude Fable 5 comeback banner in Anthropic coral
AI & Automation

Claude Fable 5 is back: what it means for support teams

Claude Fable 5 is back after a government-ordered, 18-day blackout. The full timeline, the tighter new limits, and why the saga matters for your AI stack.

Kurnia Kharisma Agung SamiadjieKurnia Kharisma Agung SamiadjieJul 2, 2026
Illustration of a team using AI tools connected to a Confluence knowledge base
AI & Automation

The 7 best AI tools for Confluence in 2026

We tested the best AI for Confluence, from Atlassian's own Rovo to layered tools that bring AI answers from your Confluence docs into Slack and Teams.

Riellvriany IndriawanRiellvriany IndriawanJun 11, 2026
AI HR helpdesk illustration showing employee questions being routed and resolved automatically
AI & Automation

HR helpdesk AI: what it is, what it does, and how to set one up in 2026

An AI HR helpdesk automates up to 70% of employee questions so your HR team can focus on what actually matters. Here's what it is, how it works, and how to set one up.

Stevia PutriStevia PutriMay 18, 2026
Freshworks MCP Gateway connecting AI tools to Freshservice data
AI & Automation

Freshworks MCP gateway explained: what it is and how it works

Freshworks launched its MCP Gateway at Refresh 2026. Here's what it actually does, which plans get it, and how to connect Claude or Cursor to your Freshservice data.

Rama Adi NugrahaRama Adi NugrahaMay 15, 2026

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