Blog

Considering Zendesk Copilot? This guide breaks down exactly what it is, its robust features, and its comprehensive pricing model. Learn about its capabilities and how it integrates into a professional AI-powered support strategy.

Explore what Zendesk is used for in 2026. We cover its main products like Support and Sell, analyze its tiered pricing options, and discuss how to maximize its extensive features.

There are many AI options for Zendesk, but between eesel AI and Forethought which is better for you? Learn about what makes them different.

This guide shows you how to set up an AI-powered knowledge base in Zendesk, what tools you’ll need, and how eesel AI can help you do it better.

For everything Zendesk AI, look no further. Setup guides, top tips, and common questions explained.

Tired of manually adding followers to tickets? This guide shows you exactly how to use Zendesk to add followers automatically with triggers or macros, saving your team valuable time. We'll walk you through the setup for both methods and explore how to enhance your automation for advanced needs.

Zendesk advanced AI actions offer powerful automation to help teams scale. This guide breaks down what they are, how to maximize their potential, and introduces eesel AI as a complementary option to further enhance your customer support.

Dive into our complete overview of Zendesk advanced AI agent settings. We'll explore core configurations, highlight how Zendesk's mature platform powers enterprise-grade support, and introduce eesel AI as a complementary option for teams looking to further enhance their automation workflow.

Thinking about using Zendesk advanced AI conversation flows? Our guide breaks down the features, structured setup, and tiered pricing, while showing how eesel AI can complement your Zendesk support.