Blog

A complete guide to configuring automated dashboard deliveries in Zendesk Explore, including setup steps, format options, and common issues.

A comprehensive guide to setting up social messaging channels in Zendesk, covering Facebook Messenger, WhatsApp, Instagram, and LINE with step-by-step instructions.

A practical guide to obtaining and implementing the Zendesk web widget embed code, covering both Classic and Messaging widget versions with platform-specific instructions.

Learn how to configure and customize Zendesk web widget launchers, from simple Admin Center settings to advanced custom implementations with code.

A complete guide to setting up and customizing the Zendesk web widget offline form, including configuration steps, API customization, and best practices.

A practical guide to implementing approval workflows in Zendesk, covering native features, manual workarounds, and third-party solutions.

A practical guide to creating consistent, well-formatted knowledge base articles in Zendesk using templates and enhanced formatting options.

A practical guide to setting up and launching Zendesk Gather community forums, from initial activation to ongoing moderation and engagement strategies.