Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.
How to track ticket trends over time in Zendesk Explore
A practical guide to building ticket trend reports in Zendesk Explore, from choosing the right dataset to interpreting your data.
How to set up Zendesk Generative Search Extender: A complete guide
A practical step-by-step guide to purchasing and configuring the Zendesk Generative Search Extender add-on, from determining if you need it to technical implementation.
How to use Zendesk messaging bot templates with Sunshine Conversations
A practical guide to creating Zendesk messaging bot templates using Sunshine Conversations, covering form templates, webviews, and structured messages.
How to integrate Zendesk mobile SDK in Android: A complete guide
A complete guide to integrating Zendesk's mobile SDK into Android apps, covering both the modern Messaging SDK and classic Support SDK with code examples and troubleshooting tips.
How to embed Zendesk mobile SDK in your app: Complete 2026 guide
A comprehensive developer guide to embedding Zendesk's mobile SDK for in-app customer support, covering iOS, Android, and authentication options.
Zendesk mobile SDK iOS integration: A complete 2026 guide
A practical developer guide for integrating Zendesk's iOS SDK, covering installation methods, initialization, authentication, and UI customization.
How to set up Zendesk mobile SDK push notifications: Complete 2026 guide
A comprehensive guide to implementing push notifications with Zendesk's mobile SDKs for iOS and Android, including setup steps, code examples, and troubleshooting.
How to customize Zendesk mobile SDK theming: Complete guide for 2026
A comprehensive guide to customizing the Zendesk mobile SDK appearance on Android and iOS, including code examples and implementation tips.
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