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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

How Tulipy juggles four ecommerce brands with eesel AI
By using eesel AI to connect Shopify and Zendesk, they turned a bottleneck into something that actually works for them. They fixed their biggest headaches around order tracking and stock info, showing that you don't need a massive team to offer great customer service.

How AppXite's digital marketplace and billing system evolved with AI for Zendesk and Teams
By mixing AI automation with their team's expertise, AppXite basically got the best of both worlds. The support team is way more efficient now. A huge chunk of incoming customer chats are handled by the bot from start to finish.

AdTech company Attekmi: sales and support inside Slack, based on Confluence
Attekmi turned its Confluence from a dusty library into a smart colleague that's always on. By bringing their stored knowledge into the daily conversation, they made their teams faster and more accurate, which is exactly what you need to stay ahead in a field like AdTech.

Hivemapper: Buzzing for eesel automating triage based on past Zendesk tickets
It plugged right into their Zendesk setup with a single click, so they didn't have to change how they worked. The AI Actions were powerful enough to handle their detailed tagging system right away, but they were also easy to set up.

Greek auto-part e-commerce store Oil-Stores: Thousands of products pages put to use
For Oil-Stores, eesel was a perfect fit. They needed something that could speak their language, connect to their existing tools and many product pages, and, most importantly, be customized to do real e-commerce work like looking up orders and searching products.

Rise Vision: SaaS for signs plugs in eesel to handle Zendesk queries
By building eesel AI into their existing Zendesk setup, Rise Vision turned their support process from a manual grind into a smart, efficient operation. Their two-bot strategy shows that you don't need a massive, complicated overhaul to make a huge impact.

Years barks up the right tree for their subscription platform: eesel AI for Gorgias and Shopify
At the end of the day, eesel wasn't just another chatbot for Years.com. It was the glue that connected their helpdesk (Gorgias) to their store (Shopify) and all their internal knowledge.

Aurenz simplifies their partner and end-user experiences with eesel AI
See how Aurenz let customers find solutions at any time, and chose eesel AI because of its simplicity and price-performance ratio.

GroundTruth manages their huge knowledge base with the help of eesel AI
GroundTruth is a media platform that deals with a vast number of clients. Through the use of eesel AI they can easily keep track and bring up information about each client when the need arises.
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