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My Chaty review: a light chat button for WhatsApp, Messenger and 20+ apps. Free on WordPress, billed by visitors elsewhere, and a person still answers every chat.

My Smartarget WhatsApp review: a cheap, well-rated click-to-chat button for Wix, Shopify and WordPress. Great for small sites, but a person still answers every chat.

My ChannelReply review: it gets Amazon, eBay and Walmart messages into Zendesk or Freshdesk with order data and refunds attached, but it won't write the reply.

Heymarket pricing in 2026, plan by plan: seats from $20 to $62, message credits, the 3x AI agent rate, 10DLC fees and what teams of 2, 5 and 12 really pay.

ChannelReply pricing runs $39, $79 and $199 a month for 200, 1,000 and 4,000 marketplace messages. Here is what counts as a message and what the real bill looks like.

Seven Heymarket alternatives for support teams that text customers, split by job: SMS-first, WhatsApp-first and every-channel inboxes, priced for one team.

Seven Aide AI alternatives for Shopify brands, split by whether you keep your helpdesk or switch to an all-in-one, with one store's monthly bill worked out for each.

My Heymarket review: a business texting inbox for US and Canadian teams, now with AI agents. Strong on SMS and compliance, priced by seat plus message credits.

My Aide AI review: a Shopify-first AI agent that refunds, cancels and tracks orders inside Zendesk, Gorgias or Front, starts free, and still has very few reviews.