The 6 best AI tools on the Shopify app store in 2025

Stevia Putri

Katelin Teen
Last edited December 9, 2025
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Running a Shopify store means wearing a lot of hats. One minute you're the CEO, the next you're a marketer, a support agent, and a shipping coordinator. Juggling all of that is tough, especially as your business grows. The endless stream of "Where is my order?" emails, the pressure to write product descriptions that sell, and the whole mystery of SEO can feel like a to-do list that never shrinks.
This is where AI tools can make a real difference. We're not talking about sci-fi robots, but practical apps that handle the repetitive stuff, freeing you up to focus on what actually moves the needle. But there’s a problem: the Shopify app store is packed with thousands of apps, and many of them throw around "AI" as a buzzword. How do you tell which ones are genuinely useful and which are just marketing fluff?
That’s exactly why we put this guide together. We’ve cut through the noise to give you a clear, honest list of the 6 best AI tools on the Shopify app store, based on real features, what other merchants are saying, and their ability to solve actual problems.
What are AI tools for Shopify?
At their heart, AI tools for Shopify are apps that use artificial intelligence to automate or help with tasks you'd normally have to do yourself. They're built to look at your store’s data, notice patterns in how customers behave, and take action to make your store run smoother and bring in more revenue.
Think of them as super-smart assistants that can:
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Answer customer questions like "Where's my package?" in seconds by pulling order info directly from Shopify using functions like "shopify_get_order_by_id".
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Whip up compelling product descriptions or marketing emails from just a handful of keywords.
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Offer personalized product recommendations, showing shoppers items that are "Frequently Bought Together" based on what’s in their cart.
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Automatically sniff out and fix broken links on your site to give your Google ranking a little boost.
A few years ago, these might have felt like "nice-to-haves." Now, they're becoming a standard part of the toolkit for any store that wants to compete and give customers a great experience.
Our criteria for choosing the top Shopify AI apps
We didn't just pick these apps randomly. Our list is based on what we know busy store owners actually care about. Here’s what we looked for:
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A real Shopify connection: The tool had to do more than just exist on your dashboard. We picked apps that connect deeply with your products, orders, and customer data to do genuinely useful things.
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Real AI, not fake hype: We looked for apps with powerful, reliable AI at their core, not just a thin layer of marketing buzzwords.
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Happy merchants: Every tool on this list is trusted and well-rated by thousands of other Shopify store owners.
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Simple setup: You should be able to get it running and see some value in minutes, not months, without calling in a developer.
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A clear return: Whether it saves you hours each week or directly adds to your sales, the tool's value had to be obvious and easy to see.
A quick comparison of the best Shopify AI tools
Here’s a quick glance at our top picks for the best AI tools on the Shopify app store.
| Tool | Best For | Starting Price | Key AI Feature |
|---|---|---|---|
| eesel AI | All-in-one customer service automation | $299/month | AI Agent resolves tickets using all your existing knowledge sources. |
| Shopify Magic | Free, built-in content generation | Free with Shopify plan | AI-assisted text and image creation right in the Shopify admin. |
| Tidio | Proactive live chat & AI agent | $24.17/month + add-ons | Lyro AI Agent for automated, FAQ-based conversations. |
| Jasper | Advanced marketing & ad copy | $69/month | Brand Voice learning for consistent, high-quality content. |
| Wiser | Product recommendations & upsells | Free plan available | AI-driven upsell, cross-sell, and bundle personalization. |
| SEOAnt | Automated SEO optimization | Free plan available | Automated SEO health checks and site speed improvements. |
The 6 best AI tools for Shopify
Alright, let's get into the details. Here are the top AI tools that can help with your Shopify store's efficiency and growth.
1. eesel AI
eesel AI isn't just another chatbot; it's a complete customer service automation platform. Its real power comes from its ability to connect to all your existing tools, like Gorgias or Zendesk, and knowledge sources without making you switch to a whole new help desk.
Why we chose it: Most AI tools work in their own little bubble. eesel AI plugs right into your current workflow and learns from everything: your past support tickets, help center articles, Google Docs, and of course, your Shopify product catalog and order data. All this shared knowledge lets it give surprisingly accurate, human-like answers instead of that frustrating "I'm sorry, I can't help with that."
Key AI features for Shopify:
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AI Chatbot: An embeddable chat widget for your store that does more than just spit out FAQs. It can perform actions like looking up order statuses with "shopify_get_order_by_id" or starting a return with "shopify_create_return" because it connects directly to your Shopify data.
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AI Agent: Think of this as your autonomous support rep. It works inside your existing help desk to automatically resolve common tickets like "Where is my order?" before a human even sees them. Customers have seen huge efficiency gains, like CartonCloud, who reported saving up to 80% of their team's time.
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AI Copilot: For the tickets that do need a human touch, the AI Copilot drafts on-brand replies for your agents to review and send. It’s a massive help for cutting down response times and training new hires.
Pros:
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You can get it up and running in minutes.
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It combines all your knowledge for more accurate answers.
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It works with the help desk you already use.
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You have full control over the AI's personality and what it can do.
Cons:
- It’s focused entirely on customer service and internal support, so it's not the right tool for creating marketing content like ads or social posts.
Pricing: The Team plan starts at $299/month. To get the AI Agent and Shopify actions, you'll need the Business plan at $799/month. A 7-day free trial is available to try it out.
2. Shopify Magic
Shopify Magic is Shopify's own set of AI tools, built right into the admin panel and free for every merchant.
Why we chose it: It’s the simplest and most accessible place for any Shopify store owner to start. If you've ever stared at a blank product description field or tried to dream up a catchy email subject line, this is the perfect cure for writer's block, and you don't have to pay for another tool.
Key AI features for Shopify:
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Product Description Generator: Just give it a few keywords about your product, and it will generate a solid, SEO-friendly description to get you started.
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Email and Blog Content: It can help you draft marketing emails and blog posts right inside the Shopify Email and blog editors.
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Instant Image Backgrounds: This feature is a real standout. The AI-powered image editor can generate or remove backgrounds, helping you create professional-looking product photos in seconds without needing Photoshop.
Pros:
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It’s totally free and already part of your daily workflow.
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There's zero setup; you can use it right away.
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It can generate text in multiple languages, including English, Spanish, French, and German.
Cons:
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The content can be a bit generic and almost always needs a human edit to match your brand's unique voice.
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Think of it as a writing assistant, not an automation engine. It can’t answer customer tickets or manage orders.
Pricing: Free with any Shopify plan.
3. Tidio
Tidio is a popular customer service platform that combines live chat, ticketing, and an AI chatbot named Lyro into one package.
Why we chose it: Tidio is great at turning window shoppers into actual customers. Its Lyro AI agent can reportedly handle up to 67% of common questions, making it a solid choice for stores that want to offer 24/7 support without hiring a huge team.
Key AI features for Shopify:
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Lyro AI Agent: This chatbot answers customer questions around the clock based on a knowledge base you create from your FAQs. It can also check your Shopify inventory to make product recommendations.
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AI Reply Assistant: This suggests responses to your human agents during live chats to help speed things up.
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Proactive Chat Flows: You can set up automated chats that pop up based on what a visitor is doing, like offering a discount if they've been eyeing a product for a while.
Pros:
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There's a free plan that works well for new stores with low chat volume.
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It blends live chat and AI nicely for a hybrid support setup.
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The Shopify app store installation is quick and painless.
Cons:
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The AI only learns from the specific FAQs you give it. Unlike eesel AI, it can't learn from your team's past conversations in your help desk.
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It can handle some Shopify tasks, but they're managed inside the Tidio dashboard, which can create a separate workflow from your main help desk.
Pricing: A free plan is available for up to 50 conversations. Paid plans start at $24.17/month, and the Lyro AI Agent is an add-on starting at $32.50/month.
4. Jasper
Jasper is a premium AI content platform made for marketers who need to create a lot of high-quality, on-brand content.
Why we chose it: If Shopify Magic feels too basic for your needs, Jasper is the logical next step. It's designed to help you keep a consistent brand voice across all your marketing channels. The AI is more advanced and offers over 100 "Apps" (which are really just templates) for specific tasks like writing Facebook ads or entire blog posts.
Key AI features for Shopify:
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Brand Voice & Knowledge: This is Jasper's best feature. You can teach Jasper your brand's tone of voice by letting it scan your website or by uploading style guides. After that, everything it generates will sound like it came from you.
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Marketing-Specific Apps: It includes templates for Product Descriptions, Instagram Captions, and Email Sequences made just for ecommerce.
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Integrations: While it doesn't plug into Shopify order data, it does integrate with tools like Zapier and has a browser extension, so you can use it pretty much anywhere you write.
Pros:
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It creates higher-quality, less generic content than most free tools.
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It's excellent for keeping your brand voice consistent everywhere.
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It’s a powerful way to scale content creation for your blog, social media, and ads.
Cons:
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It’s one of the pricier options for content generation.
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It's only a content tool; it has no direct connection to Shopify orders or customer data to help with support.
Pricing: The Pro plan starts at $69/month per person, and they offer a 7-day free trial.
5. Wiser
Wiser is an AI-powered personalization tool designed to do one thing really well: increase your average order value (AOV) with smart upsells and cross-sells.
Why we chose it: Manually picking product recommendations is a time-sink that rarely pays off. Wiser automates this by analyzing customer behavior and purchase history to show the right products to the right person at the right time, much like Amazon’s famous recommendation engine.
Key AI features for Shopify:
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AI-Powered Widgets: It adds dynamic recommendation boxes like "Frequently Bought Together," "Related Products," and "Top Sellers" across your site.
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In-Cart & Post-Purchase Upsells: Wiser can offer relevant add-ons in the cart and on the thank you page, catching customers when they're most likely to buy more.
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Email Recommendations: It can also insert personalized product suggestions into your marketing emails through its integrations with Klaviyo and Mailchimp.
Pros:
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It’s a simple and effective way to boost AOV, with some stores reporting increases of up to 35%.
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A free plan is available for stores with up to 50 orders per month.
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The app provides detailed analytics so you can see exactly how much revenue the recommendations are generating.
Cons:
- Depending on your store's theme, you might need to make some small CSS tweaks to get the widgets looking just right.
Pricing: Wiser offers a free plan to get started. Paid plans scale with your order volume, starting at $9/month. There's also a 14-day free trial on all paid plans.
6. SEOAnt
SEOAnt is an AI-powered tool that helps Shopify stores climb the Google rankings without you needing to become an SEO expert. You can find it on the Shopify app store as "SEOAnt ‑ Page Speed Optimizer."
Why we chose it: Technical SEO can be intimidating and is often easy to ignore. SEOAnt automates many of the foundational tasks that make a big difference, like fixing broken links, optimizing images for speed, and structuring your site’s data so Google can understand it better.
Key AI features for Shopify:
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Auto SEO Health Scan: The app regularly crawls your site for common SEO issues and gives you a clear report on what needs fixing.
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AI Image SEO: It automatically compresses your images for faster load times (a key ranking factor) and uses AI to write descriptive alt text so your product images can show up in search results.
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Speed Optimization: The tool adds features like lazy loading and link preloading to make your site feel faster, which is good for SEO and for keeping visitors from leaving.
Pros:
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It makes a complex part of marketing much more manageable.
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The free plan is great for new stores that just need to cover the basics.
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Improving site speed helps with both SEO and the overall user experience.
Cons:
- While it handles the technical side of SEO well, it can't replace a good content strategy. You still need to create valuable content to rank for competitive keywords.
Pricing: A free plan is available. Paid plans, which add more automation, start at $29.99/month.
How to choose the right AI tool for your Shopify store
Feeling a bit overwhelmed by the options? Here’s a simple way to figure out where to start, illustrated in the chart below.
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What's your biggest headache? Are you drowning in support tickets? Struggling to write marketing copy? Or is your site invisible on Google? Find your biggest bottleneck and pick a tool that solves that problem first.
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Does it play well with others? The best AI tools don't force you into their world. Look for platforms that integrate with the tools you already use, like your help desk or email provider. This is where a solution like eesel AI really stands out, as it's built to connect with your existing systems, not replace them.
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Can you see the value? A good tool should have an obvious impact, whether it's saving you time, increasing conversions, or boosting your AOV. Always start with a free trial to see the results for yourself before you commit.
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Will it grow with you? The app that works for 10 orders a day might not be enough for 1,000. Look for solutions with flexible pricing and features that can support your growth.
Why your Shopify store needs AI tools
AI isn't some far-off, futuristic concept anymore. It's a practical toolkit for any Shopify merchant who wants to run a smarter, more efficient business. From automating customer service and generating on-brand content to personalizing recommendations and optimizing for search, there’s an AI tool ready to help you.
While the "best" tool always depends on what you need most, handling repetitive support tasks is often the place where you'll see the biggest impact first. If your main headache is an endless inbox of customer questions and you want a solution that works with your current setup, eesel AI was built for that.
Ready to see how AI can resolve up to 80% of your customer tickets automatically? Start your free eesel AI trial today and get it running in minutes.
Frequently asked questions
Small Shopify stores can significantly automate repetitive tasks like customer service, content creation, and SEO. This frees up valuable time for owners, allows for 24/7 operations, and helps personalize customer experiences, ultimately boosting efficiency and sales.
Many AI tools are designed for seamless integration. For example, eesel AI connects directly with popular help desks like Gorgias or Zendesk, while others might integrate with email marketing platforms like Klaviyo to enhance their functionality. Always check the app's integration capabilities before committing.
Absolutely, AI tools can greatly assist with both. Apps like SEOAnt focus on technical SEO by optimizing site speed and image alt text, while others, like Shopify Magic or Jasper, generate SEO-friendly product descriptions and blog content. Together, they can significantly improve your search rankings.
Start by identifying your biggest operational bottleneck, is it customer service, content creation, or product recommendations? Then, look for an AI tool that specifically addresses that challenge, ideally one with a free trial or a free tier to test its effectiveness firsthand.
Tools like Jasper offer "Brand Voice" features where you can train the AI on your existing content and style guides, ensuring consistency. Even with other tools, always review and edit AI-generated content to infuse your unique brand personality before publishing.
Yes, there are several excellent options. Shopify Magic is free and built-in for basic content generation. Tidio and Wiser offer free plans for lower usage, making them great starting points for growing businesses to leverage AI without significant upfront investment.
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Article by
Stevia Putri
Stevia Putri is a marketing generalist at eesel AI, where she helps turn powerful AI tools into stories that resonate. She’s driven by curiosity, clarity, and the human side of technology.





