Blog

The six-step Admin Center setup for Zendesk AI agents, what they cost now that Zendesk publishes its per-resolution rate, and how to choose between the bundled agent and a marketplace one.

Understand current and legacy Zendesk AI agent API-channel setup, then see how eesel CLI provides a separate way to configure an eesel teammate in Zendesk.

An AI blog writer API lets you generate entire articles programmatically by connecting AI to your apps and workflows. This guide explores what these APIs do, their features, and the top tools available to help you scale content production.

A working guide to the DeepSeek V4 Flash API: the base URL swap, thinking mode, tool calls, caching, and the five parameters that fail silently.

Compare Perplexity’s APIs for search and agent applications, understand the Sonar transition, and see where eesel CLI fits for support work grounded in company knowledge.

Understand the ChatGPT Apps SDK’s MCP tools and optional UI, and how eesel CLI gives coding agents access to an existing support teammate.

The Assistants API retired on August 26, 2026. Learn what changes with Responses and when running a support teammate through eesel CLI is a different path worth evaluating.

Understand OpenAI AgentKit, the Agent Builder shutdown, and when operating a support teammate through eesel CLI fits better than building a custom agent.

Learn what OpenAI SDKs provide and how eesel CLI can complement a developer workflow with access to an existing support teammate.