Blog

How to build weekly voice of customer alerts from support tickets that product actually reads: the five-line format, the spike rule, and which tools send it.

Repeat support tickets hide in brand-new tickets your reopen rate never sees. How to measure repeat contacts, find the four root causes, and cut them.

Elorian Glimpse is a new visual thinking model that rewatches video and zooms into images mid-answer. What it does, what it costs, and where it falls short.

Elorian Glimpse pricing is $0.60 per million input tokens and $3 per million output. Here is what a real task costs, where the bill goes, and when it beats Flash.

The DeepSeek Search API charges $0.75 per 1,000 successful searches. Here is how Search and Fetch work, the 5 QPS limit, and when billing starts in Claude Code.

DeepSeek Search API pricing is $0.75 per 1,000 successful calls, with Fetch at the same rate. Here is what you pay per task, per month, and after November 1.

Nemotron 3.5 Super VL is NVIDIA's new 120B open model that reads documents, charts and video. Here's what it is, what it costs, and where it falls short.

My FLUX 3 Klein review: 3.8 out of 5 for editing at volume, 2.5 for people and small text, plus real cost per job and the license trap for growing teams.

FLUX 3 Klein is Black Forest Labs' 5.6B open-weights image model: $0.009 per 1K image on the API, a strong editor, weaker on people, with a $5M license line.