Front AI Agents.
Supercharge your support team with eesel AI.

The Front AI Agent, powered by eesel AI, works directly inside your Front shared inbox. The AI Agent reads your past conversations, knowledge base articles, and canned responses, then drafts replies, resolves repetitive conversations, updates tags, and escalates complex cases to human agents. All without leaving the Front interface.

The Front AI Assistant, powered by eesel AI, suggests ready-to-send replies inside Front. It analyses incoming conversations, your knowledge base, and past correspondence to draft accurate, context-aware replies, helping human agents respond faster without sacrificing quality.

The eesel AI Front integration is no-code and takes under 30 minutes. Connect Front in the eesel AI dashboard, authorize access, select your data sources (past conversations, knowledge base articles, canned responses, plus optional Confluence, Notion, or Google Docs), and your Front AI Agents start handling conversations in your first session.

Yes. The eesel AI Front integration follows SOC 2 Type II standards through certified processors, supports GDPR via EU data residency, and signs DPAs on request. Front conversation data is encrypted end to end, never stored permanently after processing, and never used to train AI models.

eesel AI grounds every Front AI reply in your verified knowledge: knowledge base articles, past conversations, canned responses, and connected docs. Simulations let you test the Front AI Agents on real past conversations before going live, surfacing weak spots so you can fill gaps and deploy only when accuracy meets your bar.

Yes. You can start a free trial of the eesel AI Front integration, run simulations on your past Front conversations, and see how your Front AI Agents would perform, all before any spend. No credit card required to start.

Inside Front, eesel AI Agents draft and send replies, add private comments, route conversations to teammates, update tags, and manage SLA timelines. The Front AI Agent works exactly like a human agent inside your Front account, handling both email and chat channels.

No. eesel AI is a teammate, not a replacement. Front AI Agents handle repetitive conversations so your team can focus on complex issues. You stay in control of which conversations the AI Agents handle and when they escalate.

Yes. With the eesel AI Front integration, you can set triggers based on conversation tags, channels, inboxes, or specific conditions. You can also manually assign individual Front conversations to your AI Agents.

Yes. eesel AI Agents work alongside your existing Front automations and rules. The integration respects routing rules, assignment rules, SLA policies, and any conversation workflows you already have configured in Front.

Yes. You can connect multiple Front inboxes through the eesel AI integration and configure separate Front AI Agents for each, with different knowledge bases, tone, and behaviour settings.

eesel AI Agents handle Front conversation deflection by reading the incoming message, matching it against your knowledge base articles and past conversations, and resolving it without a human agent. Conversations that the Front AI cannot confidently answer are routed back to your team, so deflection only happens when accuracy is high.

Yes. The eesel AI Front integration handles customer support across every channel Front supports, including email, web chat, and SMS. Your Front AI Agents reply in the same channel the customer used, with consistent tone and voice.

eesel AI Agents respond in 80+ languages inside Front. They detect the customer's language from the incoming message and reply in the same language automatically. No extra configuration needed.

eesel AI charges $0.40 per Front conversation handled. No platform fee and no per-seat pricing for the Front integration. One conversation is one task, including all replies and follow-ups. You only pay when your Front AI Agents actually work on a conversation. See the pricing page for full details.