eesel for HubSpotYour AI agent for HubSpot.
Handles tickets with full CRM context.
AI that learns from your HubSpot tickets, knowledge base, and CRM data. You focus on what's next.
Invite eesel to your HubSpot
eesel joins your HubSpot Service Hub. It reads your past tickets, knowledge base articles, and snippets. It also connects to Google Docs, Confluence, Shopify, and more. Years of context, ready instantly.
Results from day one, with your team in control
It immediately starts drafting replies, triaging tickets, and flagging escalations for your team to review. Start with full oversight, then let it go solo on the easy ones when you're ready.
Simulate before you go live.
Run simulations on your past HubSpot tickets. See how it handles each theme, where it's strong, and where the gaps are. Fill those gaps, re-run, and roll out only when you're confident.
23 tickets last week asked about pro-rated refunds, but your docs only cover full cancellations.
Just added our refund policy to the billing knowledge base.
Refund coverage now 91%. I also see 14 unanswered SSO tickets, mostly SAML config errors.
Uploaded the SSO troubleshooting guide and SAML setup doc.
Sources indexed. Running the updated simulation now.
Configure it with a conversation.
Just talk to it to configure when it jumps in, how it writes, whether it sends replies or only drafts them for review. And more.
Extra capabilities to support your team.
Equipped with multilingual support, ticket simulations, and proactive knowledge gap detection to handle complex HubSpot Service Hub setups out of the box.
Ich habe meine Bestellung vor 2 Wochen aufgegeben und noch nichts erhalten.Meine Bestellung vor 2 Wochen ist noch nicht angekommen.
Ihre Bestellung #7291 wurde am Montag versandt. Hier ist Ihr Tracking-Link. Kann ich sonst noch helfen?Bestellung #7291 wurde Montag versandt. Hier ist Ihr Tracking-Link.
Multilingual
Customers write in their language, get answers in their language. Supports 80+ languages out of the box.
Hey! Based on last week's tickets, I feel like we need 2 additional knowledge base articles. I've drafted them here, what do you think?Based on last week's tickets, I drafted 2 new KB articles:
Automatic KB articles
Finds topics your knowledge base doesn't cover yet and drafts articles to fill the gaps.
151 tickets analyzed across 6 themes151 tickets, 6 themesTheme analysis
Surfaces recurring themes and patterns from recent tickets so you can spot trends and act on what matters.
Simple, usage-based pricing.
$0.40 / ticket
Billed at the end of each month based on actual usage. Set monthly caps so there are never any surprises.
What HubSpot teams are saying.
Real results from real teams.
We chose eesel AI because it offers multi-channel data input options. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged.
Wesley Wang
CTO, Ecosa
In the first month, eesel is resolving 73% of our tier 1 requests. Our team implemented and achieved results quickly during our 7-day trial.
Kim Simpson
Gridwise
We have been using this app in our business for the past 2 months and the results are incredible! It really relieves our small support team from being over ran by questions that can be easily answered by a simple ai. Thank you for your support so far!
Oil Stores Support
Oil Stores
I've tested many AI agent solutions, but so far Eesel is one of the best. It has many features we need, such as broad sources availability, variety of options, integrations, and so on. Highly recommended.
Mikita Tsybulka
Gcore
With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.
Alex Capurro
Chief Innovation Officer, Global Pay
This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.
Przemyslaw Mrugalski
Appxite
Connects to your whole stack.
SlackAnswers questions, triages requests, sends team updates. Lives in channels and DMs.
Messaging · Collaboration
BigCommerceConnects your store data and product catalog. Answers customer questions with live order info.
E-commerce · Orders
SharePointReads your sites, document libraries, and lists. Integrates with Microsoft 365.
Knowledge · Storage
Google DriveReads shared drives, folders, and files. Syncs documents, spreadsheets, and presentations.
Knowledge · Storage
HubSpot resources.
How to automate HubSpot Service Hub tickets with AI.
Automation · Tickets
Using CRM data to power AI support responses in HubSpot.
CRM · AI Responses
eesel AI vs. HubSpot Breeze: an honest comparison.
Comparison · Features
Building a CRM-aware support workflow in HubSpot.
Workflows · CRM
HubSpot + eesel FAQ
You authorize eesel through HubSpot's OAuth flow. It takes about two minutes. Once connected, eesel reads your knowledge base, past tickets, and CRM contact data to build its knowledge base.
eesel is able to use HubSpot ticket and customer fields based on the way you prompt it. Your eesel agent can pull CRM data to help write personalized, accurate replies, once prompted.
It drafts and sends replies, updates ticket properties (status, priority, category), moves tickets through pipelines, and adds internal notes.
Yes. You can configure eesel to only handle tickets in specific pipelines, categories, or priority levels. You can also assign individual tickets manually.
Yes. eesel operates alongside your existing HubSpot workflows. It respects pipeline stages, automation rules, and SLA settings you already have in place.
eesel works with HubSpot Service Hub Starter, Professional, and Enterprise plans. Any plan with ticketing and knowledge base access is compatible.
Yes. eesel can respond to tickets created from any source in HubSpot, including forms, live chat, email, and the customer portal.
eesel responds in 80+ languages. It detects the customer's language from the ticket and replies in the same language automatically.
Yes. eesel uses encrypted connections, does not store ticket or CRM content permanently, SOC 2 compliance in progress, working with SOC 2 compliant processors. Your data stays private and is never used to train models.
eesel charges $0.40 per ticket handled as a regular task. No platform fee and no per-seat pricing. One ticket is one task, including all replies and follow ups. You only pay when your AI teammate actually works on a ticket. See the pricing page for full details.
Hire your HubSpot teammate.
Invite it to your HubSpot. Control how it works. Let trust build from there.