eesel AI for HubSpot

HubSpot AI Agents.
Supercharge your support team with eesel AI.

eesel AI is the AI Agent integration for HubSpot. Connect HubSpot in minutes and let our AI Agents start resolving tier 1 Service Hub tickets immediately with full CRM context. No training, no complex setup. It learns from your past HubSpot tickets, knowledge base articles, snippets, and contact data, drafts on-brand replies, routes escalations, and updates ticket properties automatically.

85%+avg tier 1 resolution achieved out of the box in a week
≤30 minto set up and connect to HubSpot
500+clients using eesel AI Agents
80+languages supported out of the box
Upgrade subscription tierOpen
RT
Rachel Torres10:15 AM
We're looking to upgrade from Professional to Enterprise. Can you walk me through the changes and confirm our contract terms?
eesel
eesel AIInternal note10:15 AM
Read ticket history
Hi Rachel, your NovaCorp account is on an annual renewal at $24,000/yr. Upgrading to Enterprise adds SSO, custom roles, and priority support. Your renewal is in 3 months, so we can prorate the difference. Want me to generate a quote?
Type a reply...

Why choose eesel AI for your HubSpot AI Agents.

There are other HubSpot AI Agents on the market, including HubSpot Breeze. Here is what makes the eesel AI HubSpot integration different.

Integrates with HubSpot as a native AI Agent.

No chatbot widget, no separate inbox. eesel AI joins as a real AI Agent inside your HubSpot integration. It reads HubSpot tickets, drafts and sends replies, adds internal notes, updates ticket properties, moves tickets through pipelines, and uses live CRM contact data in every reply. Exactly like a human agent would.

JL
James L.2:30 PM
Do you offer a Salesforce integration? We need to sync contact data between both platforms.
eesel
eesel AIInternal note2:30 PM
Searched knowledge base
Yes, we have a native Salesforce connector. Since your account is on the Professional plan, you can enable it under Settings > Integrations. I can walk you through the setup if you like.

Up and running in minutes, not months.

The eesel AI HubSpot integration reads your past tickets, knowledge base articles, snippets, and CRM contact data automatically. No training, no data labeling, no long onboarding. Connect it and your HubSpot AI Agents are live in your first session.

Helpdesk
HubSpot
Syncing help center, macros, and tickets...Syncing help center, macros, and tickets...
eesel

Test on real HubSpot tickets before going live.

Run eesel AI Agents against your past HubSpot tickets before they touch real ones. See where they're strong, find the gaps, fill them, and launch the integration only when you're confident. Your customers never see a bad answer.

Analyzing gaps
0%API & integrations0%Billing0%SSO & access0%Plan changes0%Refunds
Refund policy — 28%
SSO login errors — 35%
API rate limits — 41%
Plan upgrades — 52%
eesel
eesel

23 tickets last week asked about pro-rated refunds, but your docs only cover full cancellations.

You

Just added our refund policy to the billing knowledge base.

eesel
eesel

Refund coverage now 91%. I also see 14 unanswered SSO tickets, mostly SAML config errors.

You

Uploaded the SSO troubleshooting guide and SAML setup doc.

eesel
eesel

Sources indexed. Running the updated simulation now.

Configure your AI Agents by talking to them.

Change how eesel AI writes, which HubSpot tickets it handles, and when it escalates just by describing what you want. No settings pages, no rules engine.

KP
Karen P.11:02 AM
Our API has been returning 500 errors since this morning. Multiple customers are affected. What's going on?
eesel
eesel AIInternal note11:02 AM
Hi Karen, we identified an issue with the API gateway at 9:47 AM. Engineering deployed a fix at 10:30 AM. Services are recovering. I recommend monitoring for the next hour and confirming resolution.
MR
Mike R.Internal note11:04 AM
@eesel good summary. Add that we'll send a follow-up in 2 hours with a full incident report. Go ahead and send it.
eesel
eesel AI11:04 AM
Send draft as public reply
Hi Karen, we identified an API gateway issue at 9:47 AM and deployed a fix at 10:30 AM. Services are recovering now. We'll send a full incident report within 2 hours.

How eesel Integrates with your HubSpot AI Agents.

No developer needed. No long onboarding. Connect the eesel AI HubSpot integration in a few clicks.

  1. 1

    Sign up

    Authorize eesel AI through HubSpot's OAuth flow. Two clicks from the eesel AI dashboard and you're connected.

  2. 2

    Integrate HubSpot

    eesel AI automatically imports your knowledge base articles, past HubSpot tickets, snippets, and CRM contact data. No manual training or data labeling required.

  3. 3

    Configure as needed

    Tell eesel AI which HubSpot pipelines and tickets to handle, how to write, and when to escalate. Just describe what you want in plain language.

  4. 4

    Test and go live

    Begin with eesel AI drafting replies for your team to review. Switch to autonomous on the easy tickets when you're confident.

More HubSpot AI Agent capabilities.

Our HubSpot AI Agents come equipped with multilingual support, ticket simulations, and proactive knowledge gap detection to handle complex HubSpot Service Hub integrations out of the box.

MK
Maria K.DE

Meine Bestellung vor 2 Wochen ist noch nicht angekommen.

eesel
eeselDE

Bestellung #7291 wurde Montag versandt. Hier ist Ihr Tracking-Link.

Multilingual

Customers write in their language, get answers in their language. Supports 80+ languages out of the box.

eesel
eesel

Based on last week's tickets, I drafted 2 new KB articles:

How to cancel or pause your subscription
Refund policy after cancellation

Automatic KB articles

Finds topics your knowledge base doesn't cover yet and drafts articles to fill the gaps.

TICKET THEMESLast 7 days
Billing Issues
Login Problems
Shipping Delays
Feature Requests
Account Access
Refund Policy
eesel151 tickets, 6 themes

Theme analysis

Surfaces recurring themes and patterns from recent tickets so you can spot trends and act on what matters.

Who uses eesel AI's HubSpot AI Agents.

Teams across revenue functions use the eesel AI HubSpot integration to handle repetitive tickets and queries automatically, so their people can focus on higher-value work.

Sales teams

Answer prospect questions using HubSpot CRM context and product docs. No more digging through HubSpot records manually.

Sales · CRM

Customer success

Resolve account queries using HubSpot CRM data and knowledge base articles. Fewer escalations, faster resolutions.

CS · Retention

Support ops

Automate tier 1 tickets in HubSpot Service Hub with eesel AI. Set triggers, define escalation paths, and let your HubSpot AI Agents handle the volume.

Support · Operations

Revenue teams

Connect HubSpot to your full knowledge stack. Give every team instant answers from eesel AI Agents grounded in live HubSpot CRM data.

Revenue · B2B

See eesel AI for HubSpot in practice.

Real results from teams already running our HubSpot AI Agents integration.

Global Payments

Enterprise payments

With eesel AI, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.

Alex Capurro

Alex Capurro

Chief Innovation Officer, Global Pay

Read the full Global Pay case study

80%

time savings finding answers across HubSpot docs

≤1 hour

to fully integrate eesel AI with HubSpot

$0.40

per ticket, no platform fee

Simple usage-based pricing for your HubSpot AI Agents.

No platform fee. No monthly minimum. Only pay when your HubSpot AI Agents handle a ticket.

$0.40 / ticket

Pay $0.40 per HubSpot ticket handled by eesel AI. One ticket is one task, including all back and forth. No platform fee, no per-seat pricing, no 'resolution' games.

What teams say about eesel AI for HubSpot.

Real results from real teams running the eesel AI HubSpot integration.

We chose eesel AI because it offers multi-channel data input options. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged.

Wesley Wang

Wesley Wang

CTO, Ecosa

In the first month, eesel is resolving 73% of our tier 1 requests. Our team implemented and achieved results quickly during our 7-day trial.

KS

Kim Simpson

Gridwise

We have been using this app in our business for the past 2 months and the results are incredible! It really relieves our small support team from being over ran by questions that can be easily answered by a simple ai. Thank you for your support so far!

Oil Stores Support

Oil Stores Support

Oil Stores

I've tested many AI agent solutions, but so far Eesel is one of the best. It has many features we need, such as broad sources availability, variety of options, integrations, and so on. Highly recommended.

Mikita Tsybulka

Mikita Tsybulka

Gcore

With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.

Alex Capurro

Alex Capurro

Chief Innovation Officer, Global Pay

This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.

PM

Przemyslaw Mrugalski

Appxite

Your HubSpot data stays private with eesel AI.

The eesel AI HubSpot integration is built for teams with strict security and CRM data requirements.

Security

SOC 2 compliant processors

eesel AI works with SOC 2 Type II certified processors. We sign data processing agreements on request.

Compliance

EU data residency

Keep your HubSpot CRM and ticket data in the EU. Available as a default option for European teams.

Privacy

Zero model training on your data

Your HubSpot tickets, knowledge base articles, and CRM contact data are never used to train AI models.

Infrastructure

Encrypted throughout

All connections are encrypted. Ticket and CRM content is not stored permanently after processing.

FAQ.

The HubSpot AI Agent, powered by eesel AI, works directly inside HubSpot Service Hub. The AI Agent reads your past HubSpot tickets, knowledge base articles, snippets, and CRM contact data, then drafts replies, resolves repetitive HubSpot tickets, updates ticket properties, moves tickets through pipelines, and escalates complex cases to human agents. All without leaving the HubSpot interface.

The HubSpot AI Assistant, powered by eesel AI, suggests ready-to-send replies inside HubSpot. It analyses HubSpot tickets, knowledge base articles, and CRM contact data to draft accurate, context-aware replies, helping human agents reply faster with full customer context.

The eesel AI HubSpot integration is no-code and takes under 30 minutes. Authorize HubSpot through OAuth from the eesel AI dashboard, select your data sources (HubSpot tickets, knowledge base, snippets, plus optional Confluence, Notion, or Google Docs), and your HubSpot AI Agents start handling HubSpot AI workflows in your first session.

Yes. Your HubSpot AI Agents pull HubSpot ticket properties and CRM contact data based on the way you prompt them, writing personalized, accurate replies grounded in live customer context.

Yes. The eesel AI HubSpot integration follows SOC 2 Type II standards through certified processors, supports GDPR via EU data residency, and signs DPAs on request. HubSpot ticket and CRM data is encrypted end to end, never stored permanently after processing, and never used to train AI models.

eesel AI grounds every HubSpot AI chatbot reply in your verified knowledge: knowledge base articles, past HubSpot tickets, snippets, and live HubSpot CRM data. Simulations let you test the HubSpot AI Agents on real past tickets before going live, surfacing weak spots so you can fill gaps and deploy only when accuracy meets your bar.

eesel AI Agents train on your full knowledge stack including past HubSpot tickets, not just published knowledge base articles. The HubSpot integration connects to Google Drive, Notion, Confluence, SharePoint, and more for richer context. You configure your HubSpot AI Agents by talking to them, and eesel AI charges per ticket rather than per resolution, regardless of HubSpot plan tier.

Yes. You can start a free trial of the eesel AI HubSpot integration, run simulations on your past HubSpot tickets, and see how your HubSpot AI Agents would perform, all before any spend. No credit card required to start.

Inside the HubSpot helpdesk, eesel AI Agents draft and send replies, add internal notes, route tickets through pipelines, update ticket properties (status, priority, category), and use CRM contact data in every reply. The HubSpot AI Agent works exactly like a human agent inside your HubSpot account, powering both Service Hub and HubSpot AI chatbot conversations.

Yes. With the eesel AI HubSpot integration, you can limit your HubSpot AI Agents to specific pipelines, categories, priority levels, or tags. You can also manually assign individual HubSpot tickets to your AI Agents.

Yes. eesel AI Agents work alongside your existing HubSpot AI workflows. The integration respects HubSpot pipeline stages, automation rules, SLA settings, and any workflows you already have configured.

The eesel AI HubSpot integration works with HubSpot Service Hub Starter, Professional, and Enterprise plans. Any plan with ticketing and knowledge base access is compatible with your HubSpot AI Agents.

eesel AI Agents handle HubSpot AI ticket deflection by reading the incoming HubSpot ticket, matching it against your knowledge base, past tickets, and CRM data, and resolving it without a human agent. Tickets that the HubSpot AI chatbot cannot confidently answer are routed back to your team, so deflection only happens when accuracy is high.

Yes. The eesel AI HubSpot integration handles HubSpot AI customer support across every channel HubSpot supports, including forms, email, live chat, and the customer portal. Your HubSpot AI Agents reply in the same channel the customer used, with consistent brand voice.

eesel AI Agents respond in 80+ languages inside HubSpot. They detect the customer's language from the HubSpot ticket and reply in the same language automatically. No extra configuration needed.

eesel AI charges $0.40 per HubSpot ticket handled. No platform fee and no per-seat pricing for the HubSpot integration. One HubSpot ticket is one task, including all replies and follow-ups. You only pay when your HubSpot AI Agents actually work on a ticket. See the pricing page for full details.

Still have more questions?

Deploy your HubSpot AI Agents.

Install the eesel AI HubSpot integration. Control how your AI Agents work. Let trust build from there.

Get started free