The Beginner’s Guide to Zendesk AI
Complete Zendesk AI playbook in 2025: Basic to advanced AI for customer support
From start to finish, here you'll find a detailed overview of everything Zendesk AI. Setup instructions, pricing, challenges, and alternatives - we've got you covered! Use our useful tools and comprehensive info to help figure out if Zendesk AI's copilot and AI agent features are right for you.
Chapter 1:
A TL;DR of Zendesk AI features
Chapter 2:
Features explained
Chapter 3:
Understanding Zendesk AI pricing
Chapter 4:
Setting up Zendesk AI
Chapter 5:
Zendesk AI in action
Chapter 6:
Measuring performance and ROI
Chapter 7:
Zendesk AI limitations and pitfalls
Chapter 8:
Enhancing Zendesk with third-party AI tools
Chapter 9:
What’s next for Zendesk AI
Guides
Other Guides from eesel AI
Want to implement AI across more than just your customer service? Check out our other comprehensive guides for different platforms here. Connect them all with eesel AI and get the most out of your teams and documentation with AI.
A complete guide to Confluence AI
Take a look at how eesel AI fits right into your existing workflows and tools, seamlessly learning about your company, how you work and joining in as your new teammate. No heavy lifting needed.
Check it out
A complete guide to Freshdesk AI
Take a look at how eesel AI fits right into your existing workflows and tools, seamlessly learning about your company, how you work and joining in as your new teammate. No heavy lifting needed.
Check it out
Learn more about how eesel AI supercharges Zendesk
"Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation."
"It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, “on-brand” tone, still keeping our own style and still keeping that human touch."
"In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast. We can onboard new employees very quickly and have seen up to 80% time savings."
Get started now
for free.
for free.
