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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Illustration of an HR chatbot answering employee questions inside Slack and Microsoft Teams

HR chatbot: what it is, use cases, and how to build one

What an HR chatbot is, the use cases that actually pay off, how the tech works, and how to build one that employees trust with real HR questions.

Alicia Kirana UtomoJul 5, 2026

Illustration of an AI agent working inside a LiveAgent customer support helpdesk

AI for support

The LiveAgent AI agent in 2026: what it is and how to set it up

A straight look at the LiveAgent AI agent: the native Answer Assistant and FlowHunt chatbot, what they cost, how to set them up, and when to layer a real AI agent instead.

Rama Adi NugrahaJun 18, 2026

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