Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

5 best Macha AI alternatives for Zendesk & Shopify in 2026
Looking for the right AI support tools? We tested the top 5 Macha AI alternatives to find the best for Zendesk and Shopify users in 2026. See our in-depth comparison of features, pricing, and integrations to find the right fit for your team.

Macha AI vs Stylo Assist: A practical guide to Zendesk AI copilots in 2026
Choosing between Macha AI vs Stylo Assist for Zendesk? This guide breaks down their core features, pricing models, and key differences for 2026.

Making Zendesk advanced search smarter with third-party AI apps
Zendesk’s built-in search is a powerful tool for customer service. This guide explores how third-party AI tools like eesel AI can further enhance the search experience with natural language and automation.

Making Zendesk AI a tool: A practical guide for 2026
Looking to get more out of your support automation? This guide explores how to enhance Zendesk AI and transform it into a powerful, comprehensive tool for your team.

How to effectively manage multiple brands in Zendesk
Learn the best way to manage multiple brands in Zendesk. We explore Zendesk's powerful native Multibrand feature, how to optimize your setup, and how an AI layer can help you deliver consistent, personalized support across all your brands with ease.

Native AI builder vs alternative apps: Using an AI agent builder in Zendesk (2026)
Zendesk offers powerful native AI tools, while complementary apps like eesel AI can provide additional specialized features. This guide helps you choose the best combination for your support team in 2026.

The smartest way to connect Notion and Zendesk in 2026
Looking to connect your Notion knowledge base with your Zendesk support desk? We break down the common integration methods and show you how to further enhance your support workflow using AI. Move beyond simple data syncing and start solving tickets with more context.

Optimizing your Zendesk AI bot: A complete guide for 2026
Discover how top companies leverage Zendesk AI for customer support and learn strategies to boost customer satisfaction and streamline support in 2026.
Ready to hire your AI teammate?
Set up in minutes. No credit card required.