Blog

Building an AI assistant? This guide breaks down the OpenAI Vector Stores API Reference, covering everything from creating stores to managing files and running searches.

Thinking about using OpenAI Vector Stores for your AI support agent? This guide breaks down the pros, cons, and hidden complexities of building with them directly. Learn about the challenges of latency, cost, and control, and discover how a self-serve platform can provide a more powerful, integrated solution in minutes.

Building a custom chatbot UI is complex. OpenAI's ChatKit Python SDK Widgets offer developers powerful tools, but come with hidden costs and limitations. Explore a strategic overview of ChatKit's capabilities and discover how a fully-integrated, self-serve platform like eesel AI provides a faster, more complete solution for customer support automation without the heavy engineering lift.

OpenAI just launched Apps in ChatGPT, a new way to interact with services like Spotify and Canva directly in your chat. But are they ready for serious business use? We break down the features, limitations, and what it means for customer support automation.

OpenAI's new GPT-5 Pro model is a powerhouse for reasoning and complex tasks, but is building directly with the GPT-5 Pro in the API the right move for your support team? This guide breaks down its capabilities, performance, and steep costs, showing you when to build versus when to buy.

OpenAI just launched AgentKit, a powerful toolkit for developers to build AI agents. But is it the right choice for your business? This guide breaks down its features, use cases, limitations, and pricing.

OpenAI Codex is changing how developers write and ship code. Our guide breaks down its core features, pricing, and limitations, and explores how specialized AI agents can bring the same power to your customer support team.

Thinking about using Claude AI for your business? Our detailed 2025 review covers everything from its conversational skills to the critical usage limits that frustrate users. We explore the pros, cons, and why a specialized AI agent might be a better fit for your support team.