How much does Freddy AI cost? A simple step-by-step guide

Stevia Putri
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Stevia Putri

Katelin Teen
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Katelin Teen

Last edited October 7, 2025

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Freddy AI, Freshworks’ powerful AI engine, is designed to streamline customer support, sales, and marketing efforts. But before you can leverage its capabilities, you need to understand its pricing structure. So, how much does Freddy AI cost? The answer isn’t a simple number; it depends on the Freshworks product you use and the specific features you need.

This guide breaks down the Freddy AI pricing model, exploring its different tiers and what you get with each.

Understanding the Freddy AI pricing model

Freddy AI isn’t a standalone product you can purchase separately. Instead, its features are bundled into various Freshworks products like Freshdesk, Freshsales, and Freshchat. The cost is therefore tied to the subscription plan of the specific Freshworks tool you choose.

Generally, the more advanced the Freshworks plan, the more powerful the Freddy AI features you unlock.

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Stevia Putri

Stevia Putri is a marketing generalist at eesel AI, where she helps turn powerful AI tools into stories that resonate. She’s driven by curiosity, clarity, and the human side of technology.