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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Refurbly - making environmentally responsible choices with eesel AI
Guides

Refurbly - making environmentally responsible choices with eesel AI

Refurbly uses eesel on their website to help customer self serve their queries and escalates to their Freshdesk agents as needed.

Kenneth PanganKenneth PanganMar 6, 2025
How to build an AI virtual assistant for your business
Guides

How to build an AI virtual assistant for your business

See how to create an AI virtual assistant that automates routine work, helps customers faster, and frees up your team to focus on what matters most.

Kenneth PanganKenneth PanganJun 8, 2025
What is an automated order processing system? Benefits, features, and tools
Guides

What is an automated order processing system? Benefits, features, and tools

Manual order processing can slow you down and frustrate customers. This guide shows how automation and AI tools like eesel can streamline the journey from click to delivery.

Kenneth PanganKenneth PanganJun 11, 2025
What is Copilot? Overview, key features, and how it helps you
Guides

What is Copilot? Features, benefits & how to use it (2026)

AI copilots are like digital sidekicks that help you work faster and smarter. Find out what they are, how they work, and why they’re becoming a must-have for modern teams.

Kenneth PanganKenneth PanganJul 6, 2025
Illustration of AI e-commerce customer support with a chatbot interface, a human agent, and a robot working together on screen.
Guides

What is the AI workforce?

AI is now part of the team. This guide explains what the AI workforce is, how it helps in real jobs, and how tools like eesel AI make it easy to get started.

Kenneth PanganKenneth PanganJun 4, 2025
screenshot of the eesel ai plugin for zendesk
Guides

Front AI: Features, pricing, and limitations

Front AI adds automation to your shared inbox, but advanced features come at a steep price.

Kenneth PanganKenneth PanganJun 4, 2025
Dialpad review: Real feedback from businesses and support teams
Guides

Dialpad review (2026): VoIP pros, cons & our verdict

This Dialpad review covers real user feedback on pricing, AI tools, reliability, and support so you can decide if it’s the right platform for your team.

Kenneth PanganKenneth PanganJul 25, 2025
What is Dialpad AI? A 2025 overview of its features and limitations
Guides

What is Dialpad AI? Features, pricing & verdict (2026)

What is Dialpad AI? This 2025 guide looks at its call center features, real-time insights, and why it may not work for teams outside its platform.

Kenneth PanganKenneth PanganJul 24, 2025
Sprinklr pricing guide: Plans, features, and enterprise AI costs in 2025
Guides

Sprinklr pricing 2026: Enterprise costs & is it worth it?

Sprinklr pricing starts low but scales fast. This guide breaks down the real costs and shows why smarter teams use tools that work with what they already have.

Katelin TeenKatelin TeenJul 25, 2025

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