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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

How top web hosting provider Cloud86 taught an AI to fix real-time website issues
eesel AI operates to take actions inside Cloud86's Zendesk - not just provide answers. Solutions, faster, for everyone.

Global insurance-tech company Covergo have their internal IT teams covered in Slack and Jira.
CoverGo set up an internal assistant using eesel AI. They plugged it into all their knowledge sources and put it right where everyone works: Slack. Suddenly, employees had one spot to get instant answers.

Estarli: Riding tandem with eesel AI in their chat bubble
Estarli uses eesel AI as an embedded chat bot to automate their first line of support right on their website. Customers get instant, 24/7 responses to their questions.

FARSÁLI: A beauty brand making a comeback with AI for Shopify and Zendesk
FARSÁLI turned a tricky situation into a win. Instead of getting buried under manual tickets, they used eesel's AI to build an efficient support system that just works.

How Gcore tamed global hosting and cloud services support with two AI bots
Gcore's cloud computing and content delivery is optimized with 2 unique AI bots with eesel AI: one for customers and one for their internal agents.

Bitcoin ATM network Localcoin: expert AI bots for instant, accurate support in Zendesk
Localcoin went from putting out support fires to having a smooth, automated system that actually helps them grow. Their story is a great example of how smart AI automation - with custom actions and a multi-bot team - can solve real-world business problems and keep customers happy.

Paper Culture uses 9 AI bots to automate e-commerce support during seasonal fluctuations
Paper Culture built a system that helps customers, empowers their team, and actually makes their brand stronger.

Data lifecycle experts RecordPoint use eesel to connect Zendesk and Confluence
By using eesel AI, RecordPoint turned its scattered documents into a smart, centralized brain that works right inside Zendesk.

Keeping agent energy levels high: SWTCH Energy plus eesel into Zendesk
By putting an eesel AI bot inside Zendesk, SWTCH turned their support from a manual headache into a smooth, automated system. They’re now set up to handle their rapid growth and give their customers the top-notch service they expect.
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