Results
tickets and chat sessions processed
time it takes for eesel AI to pay for itself
in savings across 1000s of customers, streamlining support operations
of support conversations autonomously resolved on average
Take a look at how eesel AI fits right into your existing workflows and tools, seamlessly learning about your company, how you work and joining in as your new teammate. No heavy lifting needed.
AI Agent
eesel AI automatically learns about your support and tone of voice from past tickets, help centers, macros, and docs, and can seamlessly handle your frontline support.
Explore AI agent
Quickly learns from your past support replies, help centers, macros, and any other documentation and learns to sound like you.
Control how the AI sounds, the different actions it takes, and how it escalates humans when needed.
Automatically test the bot over past tickets and measure performance. Identify and fix gaps, and roll this out with confidence.
AI copilot
eesel AI automatically learns about your support and tone of voice from past tickets, help centers, macros, and docs, and can seamlessly handle your frontline support.
Explore AI copilotQuickly learns from your past support replies, help centers, macros, and any other documentation and joins your workflows.
New agents can freely ask questions to eesel AI and become your best performing agents in no time.
Automatically test the bot over past tickets and measure performance. Roll out to specific kinds of tickets before a full roll out.
AI triage
eesel AI can process all incoming chats and tickets, and triage them how you would like. Automatically keep your help desk backlog organised and groomed.
Explore AI triage
Simply describe the behaviour you want in plain text in the AI prompt, and control what actions it takes and when.
Automatically clean up the helpdesk clutter with AI that can detect and close tickets based on your specific workflows.
Automatically test the bot over past tickets and measure performance. Identify and fix gaps, and roll this out with confidence.
AI internal chat
eesel AI can process all your internal documentation and become an all-knowing teammate. Train it on your Confluence, Google Docs and more and chat from inside Slack or Microsoft Teams.
Explore AI internal chatOne click integrations to train on your Confluence, Google Docs and more.
Chat with the AI from inside Slack, Microsoft Teams, or any page in the browser.
Make different AI bots for different teams and use cases.
AI chat bubble
Embed eesel AI chat widgets on your website or app, and provide exceptional customer experiences even while your team sleeps.
Explore AI chat bubbleEasily train the AI on your website, PDFs, Shopify and more, and embed where you like.
Control how the AI talks, what it does, what it knows and how it escalates to a human.
Integrate with your product catalog and see how the AI provides concierge sales for everyone.
"We chose eesel AI because it offers multi-channel data input options, allowing us to fully leverage the advantages of large language models. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged. By linking our CSVs, Zendesk, and Google Docs as sources, we can make the most of our vast documentation, even if it’s scattered."
"It feels like a partnership, rather than a vendor relationship. eesel AI was flexible enough for us to get started quickly and iterate, with great support from the eesel team. eesel has quickly become an integral part of our workflows. Recently, a new customer success hire joked that our eesel AI bot was their best friend during onboarding and interviewing."
We and our subprocessors (e.g. OpenAI) never use your data to train AI models. It’s contractually guaranteed.
Your data is encrypted at rest and in transit. Only your bots can access it - never humans, never other customers.
We follow GDPR and CCPA programs and offer EU data residency so your data never leaves the region.
Choose zero chat log retention, self-hosted setups, or custom controls to meet your internal security needs.
"Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation."
"It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, “on-brand” tone, still keeping our own style and still keeping that human touch."
"In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast. We can onboard new employees very quickly and have seen up to 80% time savings."
"eesel AI streamlines our workflow, boosts productivity, and ensures a higher level of service consistency."
"We tried using Intercom Fin but weren’t able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond."
"With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources."
"Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation."
"It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, “on-brand” tone, still keeping our own style and still keeping that human touch."
"In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast. We can onboard new employees very quickly and have seen up to 80% time savings."
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