Meet your inbox teammate.
It reads, drafts, and sends.
eesel works from your inbox. It reads emails, drafts replies in your voice, and follows up automatically. Support gets answered. Nothing falls through.
Hi, I ordered a pair of running shoes last week (order #7234) but they are the wrong size. Can I return them for an exchange? Thanks, Sarah
Connect your email
Link your email, helpdesk, and knowledge base. eesel learns your business instantly and starts working across your stack right away.
Hi team,
I'm your new AI teammate. I'll be handling incoming support emails, answering internal questions, and drafting replies in your voice. If anything needs a human touch, I'll flag it for you.I'm your new AI teammate. I'll handle support emails and draft replies. If anything needs a human, I'll flag it.
What should I focus on first?
Best,
eesel
One teammate. Every role.
Tell it what you need, right from your inbox.
Can you clear the support inbox? I'm in meetings all day.
Hi,
On it. 14 emails in queue. I'll handle them and flag refunds over $200.On it. 14 emails in queue. I'll flag refunds over $200.
Best, eesel
Helpdesk
"Clear the inbox before lunch." It reads incoming support emails, drafts accurate replies, and sends them for you.
What's our PTO policy for part-time employees?
Hi,
Part-time staff get 10 days PTO per year, prorated by start date.Part-time staff get 10 PTO days/year, prorated by start date.
Best, eesel
Operations
"What's our PTO policy?" Answers internal questions from your docs and policies, delivered straight to the inbox.
Can you draft a case study from the Acme onboarding call notes?
Hi,
Done! I pulled key quotes and metrics from the call transcript.
Best, eesel
Content Writer
"Draft a customer case study from last week's call notes." Writes polished content grounded in your existing materials.
More than an autoresponder. A real teammate.
It works across your apps, learns from corrections, and earns your trust over time.
Shorter replies. And always CC my manager on refund emails.
Got it. Here's the updated draft:
Updated draft
Hi Sarah, your return is approved. Shipping label is on the way. Best, eesel
CC: manager@acmeco.com
Learns from corrections
Tell it "shorter replies" or "always CC my manager" and it adjusts for every future email.
Draft for review
Week 1Hi, your order shipped this morning and should arrive by Thursday. Best, eesel
Sent automatically
Hi, your order shipped this morning and should arrive by Thursday. Best, eesel
Replied to Sarah T. via email
Earns your trust
Starts with drafts you review before sending. Gradually handles more on its own as confidence builds. You decide the pace.
Hi Sarah, just checking in. Were you able to use the prepaid return label? Let me know if you need any help with the exchange.Hi Sarah, just checking in — were you able to use the return label?
Best, eesel
Proactive updates
Nudges customers who go quiet. Sends check-ins, reminders, and status updates on its own schedule.
What teams are saying.
Real results from real teams using eesel with Email.
We tried using Intercom Fin but weren't able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond.
Alton Ong
Product Development, EntryLevel
We have been using this app in our business for the past 2 months and the results are incredible! It really relieves our small support team from being over ran by questions that can be easily answered by a simple ai. Thank you for your support so far!
Oil Stores Support
Oil Stores
It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, "on-brand" tone.
Eddie Stephens
Service Desk Lead, CartonCloud
With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources.
Stephan Fischer
Head of Support & Project Department, Aurenz
With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.
Alex Capurro
Chief Innovation Officer, Global Pay
Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation.
Flemming Ottosen
Development Director, Simployer
Works with your whole stack.
ZendeskResolves tickets, drafts replies, and manages escalations. Works inside your existing workflows.
Support · Ticketing
Crawls your site and learns from every page. Keeps answers up to date automatically.
Knowledge · Web
Google DriveLearns from your docs, sheets, and slides. All that knowledge powers every email reply.
Knowledge · Storage
ShopifyReads your product catalog and order data. Answers customer questions with real-time info.
E-commerce · Orders
Email + eesel FAQ
You connect your email account through a secure OAuth flow. eesel reads incoming messages and can draft or send replies on your behalf. It never stores your email credentials directly.
No. Autoresponders send the same canned reply to everyone. eesel reads the full thread, pulls context from your knowledge base, and writes a personalized response for each email. It understands what the customer is actually asking.
Yes. eesel reads the entire conversation thread before replying. It understands previous messages, attachments referenced, and customer history so replies are relevant and accurate.
Yes. You can configure eesel to send follow-ups when a customer hasn't responded after a set period. It writes context-aware check-ins instead of generic "just following up" messages.
eesel learns your writing style, preferred sign-offs, and tone from your past emails. The more corrections you give it, the closer it matches your voice. You can also set explicit tone guidelines.
You can start in draft-only mode where every reply requires your approval before sending. Correct anything that misses the mark, and eesel learns from the feedback. Over time, you can let it send routine replies on its own.
eesel grounds every reply in your connected knowledge sources. If it does not have enough information to answer confidently, it flags the email for you instead of guessing. You can adjust confidence thresholds to control this.
eesel can read and reply in over 80 languages. It detects the customer's language automatically and responds in kind, even if your knowledge base is in a different language.
Yes. All data is encrypted in transit and at rest. eesel processes emails in isolated environments, and you can revoke access at any time. SOC 2 compliance in progress, working with SOC 2 compliant processors. We never use your data to train models.
eesel offers a free tier to get started. Paid plans scale based on the number of emails handled per month. Visit our pricing page for current details.
Add your AI teammate to your inbox.
Faster replies. Fewer dropped threads. Start today.