eesel AI for Email

Email AI Agents.
Drafts, sends, and clears your inbox with eesel AI.

eesel AI is an Email AI Agent that reads incoming support emails, drafts accurate replies from your knowledge base, and sends them automatically. Teams see up to 80% time savings in the first month, at $0.40 per resolved query.

80%+time savings reported by teams in the first month
≤30 minto connect Email and go live
500+teams using eesel AI
80+languages supported out of the box
Re: Return request for order #7234inbox
Sarah T.
Sarah Torres<sarah.t@example.com>
Mar 7, 2:14 PM

Hi, I ordered a pair of running shoes last week (order #7234) but they are the wrong size. Can I return them for an exchange? Thanks, Sarah

eesel
eesel<support@acmeshop.com>
Mar 7, 2:15 PM

Why choose eesel AI for Email AI Agents.

There are other Email AI Agents on the market. Here is what makes the eesel AI Email integration different. eesel AI Email Agents connect to more sources, learn faster, and integrate more deeply than any other email AI agent integration.

Connects to everything your team knows.

eesel AI reads Google Drive, Confluence, Notion, Zendesk, past email threads, and more. Every source indexed automatically, so your eesel AI Email Agent always answers from the latest information, not a snapshot. The eesel AI Email integration pulls from every knowledge source your team uses.

Communication
Connecting to email inbox...Connecting to email inbox...
eesel

Works natively inside your inbox.

eesel AI joins as a real Email AI Agent for your support inbox. It reads incoming emails, drafts personalized replies from your knowledge base, and sends them automatically. No separate dashboard to manage. Just a native Email AI integration that acts like a human teammate. eesel AI Email integration works where your team already works.

Welcome to the team!
eesel
eesel<support@acmeco.com>
9:00 AM

Hi team,

I'm your new AI teammate. I'll handle support emails and draft replies. If anything needs a human, I'll flag it.

What should I focus on first?

Best,
eesel

Reply

How eesel AI Integrates with your Email AI Agents.

No developer needed. No long onboarding. Connect the eesel AI Email integration in a few clicks. Get your eesel AI Email Agents live and handling queries the same day.

  1. 1

    Sign up

    Create your eesel AI account and connect your email account through a secure OAuth flow. Authorize in one click and you are in.

  2. 2

    Connect your knowledge

    eesel AI reads your Google Drive, Confluence, Notion, Zendesk help center, and past email threads. Everything indexed automatically. No manual uploads.

  3. 3

    Configure as needed

    Tell eesel AI what tone to use, when to escalate, and which queries to handle autonomously. Just describe what you want in plain language.

  4. 4

    Go live

    eesel AI starts handling email queries immediately. Your team gets a clear inbox from day one, with you in full control over what it sends.

More Email AI Agent capabilities.

Our Email AI Agents come equipped with learning from corrections, trust-building supervision modes, and proactive follow-ups to handle complex Email integrations out of the box.

You10:12 AM

Shorter replies. And always CC my manager on refund emails.

eesel
eesel10:12 AM

Got it. Here's the updated draft:

Updated draft

Hi Sarah, your return is approved. Shipping label is on the way. Best, eesel

CC: manager@acmeco.com

Learns from corrections

Tell your Email AI Agent 'shorter replies' or 'always CC my manager' and it adjusts for every future email. Every correction makes the Email integration sharper.

Draft for review

Week 1

Hi, your order shipped this morning and should arrive by Thursday. Best, eesel

ApproveReject

Sent automatically

Week 6

Hi, your order shipped this morning and should arrive by Thursday. Best, eesel

Replied to Sarah T. via email

Earns your trust

Start with the Email AI Agent drafting responses for your team to review. Gradually go autonomous as confidence builds. You control the pace inside your inbox.

No reply in 3 days
eesel
eeselWed 9:00 AM

Hi Sarah, just checking in — were you able to use the return label?

Best, eesel

Auto follow-up sent

Proactive follow-ups

Your Email AI Agent sends check-ins, reminders, and status updates on its own schedule. It nudges customers who go quiet and keeps threads moving without you.

Who uses eesel AI's Email AI Agents.

Teams across industries use the eesel AI Email integration to handle email support automatically, so agents focus on the complex cases.

E-commerce support

Handle returns, order status, and shipping queries by email automatically with an Email AI Agent connected to your Shopify and order data. Human agents focus on exceptions.

E-commerce · High volume

SaaS support

Resolve billing, account, and feature questions using your help docs and past email threads. Your Email AI Agent handles tier 1 without a human agent.

SaaS · B2B

Internal IT helpdesk

Answer employee IT requests and policy questions via email, grounded in your Confluence, Notion, or Google Docs. Your Email AI Agent routes to the right team automatically.

IT · Internal

Global support teams

Reply in 80+ languages automatically with your Email AI Agent. One eesel AI Email integration for every market, no extra configuration needed.

Multilingual · 80+ languages

See eesel AI for Email in practice.

Real results from teams already running our eesel AI Email integration with live Email AI Agents.

Brytesoft

Digital E-commerce

Customers are now able to get 24/7 support and find products quickly. Post-sales questions were handled seamlessly by the chatbot. Multilingual capabilities made being a global business a breeze.

BS

Brytesoft Support Team

Brytesoft

Read the full Brytesoft case study

120,000+

software sales handled with automated email support

24/7

email support coverage without adding headcount

3

knowledge sources powering every email reply

Simple usage-based pricing for your Email AI Agents.

No platform fee. No monthly minimum. Only pay when your eesel AI Email Agents handle a query.

$0.40 / query

Pay $0.40 per email query handled by eesel AI. One query is one task, including all back and forth. No platform fee, no per-seat pricing for the eesel AI Email integration. Most teams see positive ROI on their eesel AI Email Agent deployment in week one.

What teams say about eesel AI Agents for Email.

Real results from real teams running the eesel AI Email integration.

We tried using Intercom Fin but weren't able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond.

Alton Ong

Alton Ong

Product Development, EntryLevel

We have been using this app in our business for the past 2 months and the results are incredible! It really relieves our small support team from being over ran by questions that can be easily answered by a simple ai. Thank you for your support so far!

Oil Stores Support

Oil Stores Support

Oil Stores

It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, "on-brand" tone.

Eddie Stephens

Eddie Stephens

Service Desk Lead, CartonCloud

With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources.

Stephan Fischer

Stephan Fischer

Head of Support & Project Department, Aurenz

With eesel AI, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.

Alex Capurro

Alex Capurro

Chief Innovation Officer, Global Pay

Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation.

Flemming Ottosen

Flemming Ottosen

Development Director, Simployer

Your Email data stays private with eesel AI.

The eesel AI Email integration is built for teams with strict security requirements. Every eesel AI Email Agent deployment meets enterprise security standards.

Security

SOC 2 compliant processors

eesel AI works with SOC 2 Type II certified processors. We sign data processing agreements on request.

Compliance

EU data residency

Keep your email data in the EU. Available as a default option for European teams.

Privacy

Zero model training on your data

Your email threads and connected knowledge sources are never used to train AI models.

Infrastructure

Encrypted throughout

All connections are encrypted. Email content is not stored permanently after processing.

FAQ.

The eesel AI Email Agent reads incoming support emails, pulls context from your connected knowledge base, and drafts or sends personalized replies automatically. It handles tier 1 email support without human intervention, escalates complex cases with full context, and learns from every correction you give it. The Email AI Agent integrates with your inbox via OAuth in under 30 minutes. The eesel AI Email integration connects with your existing email provider, helpdesk integration, and knowledge base integration in a single setup.

No. Autoresponders send the same canned reply to everyone. The eesel AI Email Agent reads the full email thread, pulls context from your knowledge base, and writes a personalized response for each query. It understands what the customer is actually asking and handles the full back and forth until the issue is resolved or escalated.

Yes. The eesel AI Email integration supports 80+ languages with automatic detection. Your Email AI Agent reads in any language and replies in the customer's language, using your product knowledge and tone of voice. One Email AI integration for every market.

You connect your email account through a secure OAuth flow. eesel AI reads incoming messages and can draft or send replies on your behalf as your Email AI Agent. It never stores your email credentials directly. The eesel AI Email integration uses industry-standard authorization.

Yes. eesel AI reads the entire conversation thread before replying. It understands previous messages, attachments referenced, and customer history so replies are relevant and accurate.

Yes. You can configure eesel AI to send follow-ups when a customer hasn't responded after a set period. It writes context-aware check-ins instead of generic follow-up messages.

eesel AI learns your writing style, preferred sign-offs, and tone from your past emails. The more corrections you give it, the closer it matches your voice. You can also set explicit tone guidelines for the Email AI integration.

You can start in draft-only mode where every reply requires your approval before sending. Correct anything that misses the mark, and eesel AI learns from the feedback. Over time, you can let it send routine replies on its own.

eesel AI grounds every reply in your connected knowledge sources. If it does not have enough information to answer confidently, it flags the email for you instead of guessing. You can adjust confidence thresholds to control this.

Yes. All data is encrypted in transit and at rest. eesel AI processes emails in isolated environments, and you can revoke access at any time. eesel AI is SOC 2 Type II compliant and works with SOC 2 compliant processors. We never use your data to train models.

Usage-based pricing with per task billing. No platform fee, no per-seat pricing, no monthly minimum. You only pay for what your Email AI Agent actually does. See the pricing page for full details.

Google Drive, Confluence, Notion, Zendesk, Freshdesk, Intercom, past email threads, websites, PDFs, and more. All sources are combined into one knowledge base that your eesel AI Email Agent draws from when drafting replies. Each source integration is set up in minutes through the eesel AI Email integration dashboard. Connect as many integrations as your team needs.

Built-in email AI tools work only on your email history. eesel AI connects your entire cross-platform knowledge base (help docs, wikis, tickets, Google Drive) and deploys it as an active Email AI Agent that drafts replies, handles support, and takes action. Not just your inbox content, not just search. eesel AI Email Agents are true AI Agents, not just email AI assistants.

Still have more questions?

Deploy your Email AI Agents.

Install the eesel AI Email integration. Control how your AI Agents work. Let trust build from there.

Get started free