eesel AI for AmazonAmazon AI Agents.
Automate buyers' orders, returns, and questions with eesel AI.
eesel is an Amazon AI agent that reads your listings, orders, and policies, then handles buyer messages on autopilot. 80% time savings reported by sellers in the first month, at $0.40 per resolved chat.
Why choose eesel AI for Amazon AI Agents.
There are other Amazon AI Agents on the market. Here is what makes the eesel AI Amazon integration different.
Simply connect your Amazon store
Connect your Amazon store and your Amazon AI Agent automatically learns your listings, picks up your policies, and plugs into your existing apps like Zendesk, Freshdesk, and Slack. No training, no configuration limbo.
Connect your channels. Watch it answer.
Plug eesel AI into your buyer messaging and helpdesk. Your Amazon AI Agent starts answering buyers, tracking orders, and resolving returns from day one.
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How eesel Integrates with your Amazon AI Agents.
No developer needed. No long onboarding. Connect the eesel AI Amazon integration in a few clicks.
- 1
Sign up
Create your eesel AI account and connect your Amazon Seller Central account. Authorize in two clicks from the eesel AI dashboard.
- 2
Connect Amazon
eesel AI automatically syncs your listings, policies, order data, and FAQs. No manual training or data labeling required.
- 3
Configure as needed
Tell eesel AI how to handle returns, what tone to use, and when to escalate. Just describe what you want in plain language.
- 4
Go live
Connect your buyer messaging and helpdesk channels. Your AI agent starts handling buyer questions automatically from day one.
More Amazon AI Agent capabilities.
Our Amazon AI Agents come equipped with multilingual support, real-time order tracking, and listing-aware responses to handle complex Amazon integrations out of the box.
Recommend products
Your Amazon AI Agent surfaces relevant suggestions from your Amazon catalog based on what the buyer is asking about. Helpful, not pushy.
Handle orders and returns
Buyers ask about orders and returns directly in your messaging. Your Amazon AI Agent checks live order data and responds instantly. No human needed.
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Answer listing questions
Your Amazon AI Agent reads your FAQs, product detail pages, and Amazon policies to give every buyer an instant, accurate answer.
Customize everything
Tell your Amazon AI Agent what to say, how to escalate, and which products to recommend. All in plain language. No settings pages, no code.
Answers in 80+ languages
Your Amazon AI Agent detects the buyer's language and replies in kind. 80+ languages supported out of the box. One Amazon integration, every marketplace.
Manage multiple Amazon stores
Manage multiple Amazon stores and marketplaces from one eesel AI dashboard. Each Amazon AI Agent gets its own knowledge base, tone, and behaviour settings.
Who uses eesel's Amazon AI Agents.
From high-volume marketplace sellers to multi-brand operations, teams use the eesel AI Amazon integration to handle buyer volume so their team can focus on what matters.
Handle returns, shipping updates, and 'where is my order' questions automatically with an Amazon AI Agent, so your team focuses on exceptions and complex cases.
Ecommerce · Marketplace
Your Amazon AI Agent answers product and shipping questions across every channel, keeping buyers informed without extra headcount.
Ecommerce · Omnichannel
Resolve listing, warranty, and order queries using your Amazon knowledge base and past messages. Your Amazon AI Agent handles tier 1 without a human agent.
Ecommerce · Private label
Your Amazon AI Agent scales automatically with order volume. No extra agents needed during peak seasons. The Amazon integration handles the surge.
Ecommerce · High volume
See eesel AI for Amazon in practice.
Real results from teams already running our Amazon AI Agents integration.
E-commerce · Software keys
“By plugging eesel AI straight into our Zendesk workflow, we went from managing a high volume of inquiries to running a smooth, automated support operation. It learned from thousands of our past tickets, so it knew what a good answer looked like from day one.”
Brytesoft
Microsoft software key retailer
120,000+
sales handled, with support that scales alongside them
24/7
instant buyer support across web chat and email
6,000+
positive Trustpilot reviews maintained as they grow
Simple usage-based pricing for your Amazon AI Agents.
$0.40 / chat session
Pay $0.40 per Amazon chat session handled by eesel AI. One chat session is one task, including all back and forth. No platform fee, no per-seat pricing for the Amazon integration.
What teams say about eesel AI Agents for Amazon.
Real results from real teams running the eesel AI Amazon integration.
We're using eesel for customer support after sales. It integrates with our Freshdesk and storefront, and the customer support from the eesel team has been very good.
Raul Sanz Garcia
IT Manager, Friscomos
We chose eesel AI because it offers multi-channel data input options. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged.
Wesley Wang
CTO, Ecosa
I've tested many AI agent solutions, but so far Eesel is one of the best. It has many features we need, such as broad sources availability, variety of options, integrations, and so on. Highly recommended.
Mikita Tsybulka
Gcore
This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.
Przemyslaw Mrugalski
Appxite
Finally, AI software that suits our needs. Easy to connect to our store, easy to prompt, and it learns from our articles. We're using it as a copilot for our Zendesk agents, with AI live chat next.
Mateusz Golda
Director, Tulipy
With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.
Alex Capurro
Chief Innovation Officer, Global Pay
Your Amazon data stays private with eesel AI.
The eesel AI Amazon integration is built for teams with strict security requirements.
Security
SOC 2 compliant processors
eesel AI works with SOC 2 Type II certified processors. We sign data processing agreements on request.
Compliance
EU data residency
Keep your buyer data in the EU. Available as a default option for European teams.
Privacy
Zero model training on your data
Your Amazon listings, orders, and buyer data are never used to train AI models.
Infrastructure
Encrypted throughout
All connections to Amazon are encrypted. Buyer data is not stored permanently after processing.
More AI Agent integrations.
ShopifyAI agent for your Shopify store. Tracks orders, handles returns, and answers buyer questions.
E-commerce · Store
ZendeskDrafts replies, triages tickets, and resolves common requests right inside Zendesk.
Helpdesk · Support
GorgiasAI agent for Gorgias. Built for e-commerce support at scale.
Helpdesk · E-commerce
SlackAnswers questions, triages requests, sends team updates. Lives in channels and DMs.
Messaging · Collaboration
FAQ.
The eesel Amazon AI Agent automatically syncs your Amazon listings, policies, and FAQs when you connect your store. No manual training or data uploads. The Amazon AI Agent reads your catalog in real time, so answers stay accurate as you add or update listings.
Yes. The eesel Amazon AI Agent connects to your order data in real time and handles return requests, refund status questions, and order tracking automatically. It follows your Amazon return policy and escalates to a human agent when the case is outside its scope.
Yes. eesel AI plugs into your buyer messaging and helpdesk so answers go out wherever buyers reach you. Customize tone, behavior, and escalation to match your brand.
Real-time sync with your Amazon store. If something goes out of stock, your agent knows instantly and suggests alternatives. No overselling, no disappointed buyers.
It recommends based on buyer context, conversation history, and product relationships. Helpful, not aggressive. You control the tone and approach.
Yes. You control exactly how the Amazon AI Agent behaves: what it says, what tone it uses, which products it suggests, and when it escalates. Start with the Amazon AI Agent in supervised mode. It drafts replies for your team to review. And switch to autonomous when you're confident.
Confidence-based routing. Low confidence = draft for review, not a live reply. If it doesn't know, it says so, or escalates. No making up product specs.
Supports 80+ languages with automatic detection. Buyers write in German, get answered in German, using your listing data and tone of voice.
Yes. eesel is SOC 2 compliant. EU data residency available. We sign DPAs. Your data is never used to train models.
It scales with you. Prime Day surge? Holiday peak? Your AI teammate doesn't need overtime. Pay for what you use.
Connect your Amazon Seller Central account to eesel AI, authorize access, and the Amazon AI Agent immediately syncs your listings, policies, order data, and FAQs. Plug it into your buyer messaging and helpdesk and your Amazon AI Agent is live. No developer required.
Yes. eesel AI handles order tracking, return requests, delivery questions, and warranty queries, all from your Amazon store data. Complex cases are escalated to your team with full context.
Yes. eesel AI connects Amazon with Zendesk, Freshdesk, Gorgias, Intercom, and more. It can route escalations, create tickets, and update ticket fields automatically.
Amazon's tools work inside Amazon. eesel AI connects your Amazon store to every channel your buyers use: live chat, helpdesk, Slack, and your website. One AI agent, everywhere.
Deploy your Amazon AI Agents.
Connect the eesel AI Amazon integration. Control how your AI Agents work. Let trust build from there.