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AI Triage

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Customer Stories

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Flemming Ottosen
Development Director, Simployer

"Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation."

"It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, “on-brand” tone, still keeping our own style and still keeping that human touch."

Eddie Stephens
Service Desk Lead, CartonCloud

"In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast. We can onboard new employees very quickly and have seen up to 80% time savings."

Alex Capurro
Chief Innovation Officer, Global Pay
Melissa Ryan
Zendesk Administrator, Discuss.io

"eesel AI streamlines our workflow, boosts productivity, and ensures a higher level of service consistency."

Alton Ong
Product Development, EntryLevel

"We tried using Intercom Fin but weren’t able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond."

"With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources."

Stephan Fischer
Head of Support and Project Department, Aurenz
Flemming Ottosen
Development Director, Simployer

"Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation."

"It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, “on-brand” tone, still keeping our own style and still keeping that human touch."

Eddie Stephens
Service Desk Lead, CartonCloud

"In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast. We can onboard new employees very quickly and have seen up to 80% time savings."

Alex Capurro
Chief Innovation Officer, Global Pay
Read customer stories

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