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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

ChatGPT Images 2.6 pricing: same rates, very different bill
ChatGPT Images 2.6 pricing explained: the API rate card didn't change, but low and medium quality images now cost 3 to 4 times more. Real per-image math inside.

ChatGPT Images 2.6: GIFs, the new API models, and what it really costs
ChatGPT Images 2.6 adds GIFs, saved reference images, SVG output and a complexity dial. Same per-token API price as 2.5, but cheap settings now cost more.

Ripple-65B pricing: what it really costs per task, and when self-hosting pays
Ripple-65B pricing is $0.20 in and $0.60 out per million tokens on one host. Here is the per-task math, the rivals, and when your own GPUs beat the API.

The 13 best Gorgias AI alternatives and third-party AI agents in 2026
The best Gorgias AI alternatives for ecommerce support in 2026, including third-party AI agents like Yuma, Siena, Forethought and Decagon, compared on real AI pricing, Shopify depth, and how each one bills you.

9 Kustomer AI alternatives in 2026 (and how deep each goes into Kustomer)
Kustomer AI alternatives sorted by how deep they really go into Kustomer, from AI agents that work the queue to read-only lookups, with real prices per unit.

Ripple-65B review: a 65B model that ties a 501B one, with catches
Ripple-65B review: Ricursive's 65B dense model matches Beam 501B on Terminal-Bench 2.1, but Beam still leads most other coding and agent rows.

Ripple-65B: what Ricursive's open-weight coding model wins, and where it trails
Ripple-65B Preview is a 65B dense, Apache 2.0 coding model from Ricursive. Here is what it scores, what it costs, and what it takes to run it yourself.

AI support data residency: where your tickets actually go in 2026
AI support data residency has two halves: where tickets are stored and where the AI model runs. Here is what each helpdesk keeps in region, and what to ask.

Ecommerce support contact rate: benchmarks, formula, and how to lower it
Ecommerce support contact rate runs from 19 to 46 tickets per 100 orders depending on category. Here's how to calculate yours and cut the contacts that should never happen.
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