Does Freshdesk use AI? A full overview of Freddy AI in 2025

Stevia Putri
Written by

Stevia Putri

Katelin Teen
Reviewed by

Katelin Teen

Last edited October 6, 2025

Expert Verified

It looks like you’ve provided all the instructions for reviewing the blog, but the blog content itself is missing from the " section.

Please provide the full blog post, and I will be happy to review it and make the specific changes you’ve requested.

Frequently asked questions

Share this post

Stevia undefined

Article by

Stevia Putri

Stevia Putri is a marketing generalist at eesel AI, where she helps turn powerful AI tools into stories that resonate. She’s driven by curiosity, clarity, and the human side of technology.

Read other blogs

All Blogs

How to enable Freddy AI in Freshdesk: A 2025 guide

Thinking about using Freshdesk’s native AI? This practical guide walks you through how to enable Freddy AI, from initial setup to configuring its different modules. We’ll cover the prerequisites, step-by-step instructions, and common pitfalls to avoid, plus a simpler way to get powerful AI for Freshdesk in minutes.

Kenneth Pangan

Kenneth Pangan

Writer

A guide to Freshdesk Freddy AI pricing per resolution in 2025

Confused by Freshdesk’s Freddy AI pricing? You’re not alone. This guide demystifies their complex per-agent add-ons and session-based fees for 2025, revealing the hidden costs in their model and exploring why a predictable pricing structure might be a better fit for your support team.

Kenneth Pangan

Kenneth Pangan

Writer

Freshdesk freddy AI benefits for support teams

Explore the top Freshdesk Freddy AI benefits for support teams. This guide covers Freddy Copilot, AI Agents, pricing, and limitations to help you decide if it’s right for you.

Kenneth Pangan

Kenneth Pangan

Writer

Get started now
for free.

Try eesel AI for freeGet demo