eesel for ShopifyYour best sales rep.
For every visitor.
Give every shopper a personalized experience with an AI teammate that knows your entire Shopify catalog. More engagement, more conversions, around the clock.
The easiest way to increase conversions.
Connect your Shopify store, drop in a code snippet, and your AI teammate is live.
Simply connect your Shopify store
Connect your Shopify store and your teammate automatically learns your catalog, picks up your policies, and plugs into your existing apps like Zendesk, Freshdesk, and Slack. No training, no configuration limbo.
Add to your Shopify store. Watch it sell.
Drop a single code snippet on your Shopify store. Your teammate starts helping shoppers find products, answering questions, and driving conversions from day one.
Chat with usHi! Looking for something specific today?
Do you have the Alpine Puffer in black, size M?
Yes! The Alpine Puffer in Black, size M is in stock. $189. Want me to add it to your cart?
From first question to final purchase.
Your teammate handles it all - product discovery, purchase decisions, order tracking, and returns.
Recommend products
Personalized suggestions from your Shopify catalog. Helpful, not pushy.
Handle orders and returns
Real-time Shopify order tracking, return processing, and smart escalation to your team.
Alpine Pro: $249 · 4.7★
Answer product questions
Instant, accurate answers pulled straight from your Shopify catalog.
Built for Shopify teams.
Everything you need to run AI-powered sales and support across your stores.
Customize everything
Control how your AI teammate looks, behaves, and responds. Even inside or outside business hours.
Answers in 80+ languages
Customers shop in their language. Your teammate responds in kind. Using your product data and tone.
Manage multiple Shopify stores
Run separate agents for each Shopify store, each with its own catalog and permissions. One dashboard.
Simple to understand, affordable pricing.
Team
$299/month
Train on website, docs, and more
AI Copilot for helpdesk
Integrate with Slack
Reports
Up to 3 bots
Up to 1,000 tickets / mo
Business
$799/month
Everything included in Team
AI Agent for helpdesk
Train on your past tickets
Integrate with Microsoft Teams
AI actions like triage tickets
Bulk simulate over past tickets
EU data residency
Unlimited bots
Up to 3,000 tickets / mo
Custom
Everything in other plans
Orchestrate multiple AI agents in workflows
Advanced AI actions like API calls
Custom integrations
Custom data retention
Advanced security & controls
Unlimited AI tickets
Team
$239/month
Train on website, docs, and more
AI Copilot for helpdesk
Integrate with Slack
Reports
Up to 3 bots
Up to 1,000 tickets / mo
Business
$639/month
Everything included in Team
AI Agent for helpdesk
Train on your past tickets
Integrate with Microsoft Teams
AI actions like triage tickets
Bulk simulate over past tickets
EU data residency
Unlimited bots
Up to 3,000 tickets / mo
Custom
Everything in other plans
Orchestrate multiple AI agents in workflows
Advanced AI actions like API calls
Custom integrations
Custom data retention
Advanced security & controls
Unlimited AI tickets
What Shopify teams are saying.
Real results from real stores.
We're using eesel for customer support after sales. It integrates with our Freshdesk and Shopify, and the customer support from the eesel team has been very good.
Raul Sanz Garcia
IT Manager, Friscomos
We chose eesel AI because it offers multi-channel data input options. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged.
Wesley Wang
CTO, Ecosa
I've tested many AI agent solutions, but so far Eesel is one of the best. It has many features we need, such as broad sources availability, variety of options, integrations, and so on. Highly recommended.
Mikita Tsybulka
Gcore
This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.
Przemyslaw Mrugalski
Appxite
Finally, AI software that suits our needs. Easy to connect to Shopify, easy to prompt, and it learns from our articles. We're using it as a copilot for our Zendesk agents, with AI live chat next.
Mateusz Golda
Director, Tulipy
With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.
Alex Capurro
Chief Innovation Officer, Global Pay
Connects to your whole stack.
GorgiasAI agent for Gorgias. Built for e-commerce support at scale.
Helpdesk · E-commerce
SlackAnswers questions, triages requests, sends team updates. Lives in channels and DMs.
Messaging · Collaboration
Google DriveReads shared drives, docs, and spreadsheets. Full Google Workspace integration.
Knowledge · Storage
Crawls your site and learns from every page. Keeps answers up to date automatically.
Knowledge · Web
Shopify + eesel FAQ
It syncs directly with your Shopify store. Products, variants, pricing, inventory, all in real-time. When you update your catalog, it knows immediately. No manual data entry or CSV uploads.
Yes, in Semi-auto and Autonomous modes. Set your rules and it follows them. Complex cases get escalated to your team with full context.
Yes. The chat widget adapts to your theme. Customize colors, position, and behavior to match your brand.
Real-time sync with your Shopify store. If something goes out of stock, your agent knows instantly and suggests alternatives. No overselling, no disappointed customers.
It recommends based on user context, conversation history, and product relationships. Helpful, not aggressive. You control the tone and approach.
Start with drafts. You review and approve everything. Set rules for escalation. You decide when (and if) it sends autonomously. Most teams start supervised and gradually give more autonomy as trust builds.
Confidence-based routing. Low confidence = draft for review, not a live reply. If it doesn't know, it says so, or escalates. No making up product specs.
Supports 80+ languages with automatic detection. Customers write in German, get answered in German, using your product data and tone of voice.
SOC 2 compliance in progress, working with SOC 2 compliant processors. EU data residency available. We sign DPAs. Your data is never used to train models.
It scales with you. Black Friday surge? Holiday peak? Your AI teammate doesn't need overtime. Pay for what you use.
Not just e-commerce. Meet the whole team.
Different agents, different skills. Pick the teammate that fits your needs.
Hi, I ordered the wrong size and need to return it. Order #4821
I've processed your return for Order #4821. A prepaid shipping label has been sent to your email.
Helpdesk
Handles Tier 1 tickets. Drafts, resolves, and escalates. Works with Zendesk, Freshdesk, Intercom.
Write a blog post about improving customer support response times
Content Writer
Writes help articles and blog posts from your docs and data. Works with WordPress, Notion, Ghost.
Here's your 24h breakdown:
Top critical: "Payment gateway timeout", 14 affected customers since 2 AM.
Analyst
Surfaces trends from your data, flags issues before they escalate.
Hire your Shopify teammate.
Start with supervised responses. Let trust build. Your store never sleeps. Neither should your sales agent.