Simple to understand, affordable pricing.

Pick the plan that works for your team. Upgrade or downgrade anytime.

Save 20%
Popular

Team

$299/month

For teams starting with AI

  • Train on website, docs, and more

  • AI Copilot for helpdesk

  • Integrate with Slack

  • Reports

  • Up to 3 bots

  • Up to 1,000 tickets / mo

Get started

Business

$799/month

For teams ready to run with AI

  • Everything included in Team

  • AI Agent for helpdesk

  • Train on your past tickets

  • Integrate with Microsoft Teams

  • AI actions like triage tickets

  • Bulk simulate over past tickets

  • EU data residency

  • Unlimited bots

  • Up to 3,000 tickets / mo

Get started

Custom

For a more bespoke set up

  • Everything in other plans

  • Orchestrate multiple AI agents in workflows

  • Advanced AI actions like API calls

  • Custom integrations

  • Custom data retention

  • Advanced security & controls

  • Unlimited AI tickets

Contact Sales
Popular

Team

$239/month

For teams starting with AI

  • Train on website, docs, and more

  • AI Copilot for helpdesk

  • Integrate with Slack

  • Reports

  • Up to 3 bots

  • Up to 1,000 tickets / mo

Get started

Business

$639/month

For teams ready to run with AI

  • Everything included in Team

  • AI Agent for helpdesk

  • Train on your past tickets

  • Integrate with Microsoft Teams

  • AI actions like triage tickets

  • Bulk simulate over past tickets

  • EU data residency

  • Unlimited bots

  • Up to 3,000 tickets / mo

Get started

Custom

For a more bespoke set up

  • Everything in other plans

  • Orchestrate multiple AI agents in workflows

  • Advanced AI actions like API calls

  • Custom integrations

  • Custom data retention

  • Advanced security & controls

  • Unlimited AI tickets

Contact Sales

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$299/mo.

Plan includes:

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Plans and features

Compare featuresTeamBusinessCustom
Train on Sources
Google Docs
Confluence
PDFs
Help centers
Other 100+ integrations
Bulk add and automatic syncConfluence & public sitesConfluence, Google Drive & public sitesAll content
Helpdesk canned replies
Past help desk ticketsUp to 3kUnlimited
Add to Destinations
Chat bubble
AI copilot in helpdesk
AI agent in helpdesk
Chat in Slack or MS Teams
AI triage tickets
AI actions
Bulk simulation over past tickets
Associate bots with specific Slack #channels
Orchestrate multiple AI agents in helpdesk
Bots & ticket limits
Number of AI botsUp to 3UnlimitedUnlimited
Number of AI tickets1000 / month3000 / monthUnlimited
API access
Custom actions
Reports
Past AI replies
ROI reports
Advanced reports
Admin & security
No data used to train AI
Encrypt data at rest and in transit
2-step verification
Managed users dashboard
Security & Compliance
Custom data retention
Support
Priority support
Customer Success Manager
Train on Sources
Google Docs
Confluence
PDFs
Help centers
Other 100+ integrations
Bulk add and automatic syncConfluence & public sites
Helpdesk canned replies
Past help desk tickets
Add to Destinations
Chat bubble
AI copilot in helpdesk
AI agent in helpdesk
Chat in Slack or MS Teams
AI triage tickets
AI actions
Bulk simulation over past tickets
Associate bots with specific Slack #channels
Orchestrate multiple AI agents in helpdesk
Bots & ticket limits
Number of AI botsUp to 3
Number of AI tickets1000 / month
API access
Custom actions
Reports
Past AI replies
ROI reports
Advanced reports
Admin & security
No data used to train AI
Encrypt data at rest and in transit
2-step verification
Managed users dashboard
Security & Compliance
Custom data retention
Support
Priority support
Customer Success Manager
Train on Sources
Google Docs
Confluence
PDFs
Help centers
Other 100+ integrations
Bulk add and automatic syncConfluence, Google Drive & public sites
Helpdesk canned replies
Past help desk ticketsUp to 3k
Add to Destinations
Chat bubble
AI copilot in helpdesk
AI agent in helpdesk
Chat in Slack or MS Teams
AI triage tickets
AI actions
Bulk simulation over past tickets
Associate bots with specific Slack #channels
Orchestrate multiple AI agents in helpdesk
Bots & ticket limits
Number of AI botsUnlimited
Number of AI tickets3000 / month
API access
Custom actions
Reports
Past AI replies
ROI reports
Advanced reports
Admin & security
No data used to train AI
Encrypt data at rest and in transit
2-step verification
Managed users dashboard
Security & Compliance
Custom data retention
Support
Priority support
Customer Success Manager
Train on Sources
Google Docs
Confluence
PDFs
Help centers
Other 100+ integrations
Bulk add and automatic syncAll content
Helpdesk canned replies
Past help desk ticketsUnlimited
Add to Destinations
Chat bubble
AI copilot in helpdesk
AI agent in helpdesk
Chat in Slack or MS Teams
AI triage tickets
AI actions
Bulk simulation over past tickets
Associate bots with specific Slack #channels
Orchestrate multiple AI agents in helpdesk
Bots & ticket limits
Number of AI botsUnlimited
Number of AI ticketsUnlimited
API access
Custom actions
Reports
Past AI replies
ROI reports
Advanced reports
Admin & security
No data used to train AI
Encrypt data at rest and in transit
2-step verification
Managed users dashboard
Security & Compliance
Custom data retention
Support
Priority support
Customer Success Manager

Questions & Answers

Yes. Try eesel AI free with full access. No credit card required. Get started free.

Your data is never used to train AI models. Encrypted at rest and in transit. You control what the AI can access.

If you subscribe through Atlassian Marketplace, billing goes through Atlassian. Same features, consolidated billing. If you require an enterprise plan or alternative integrations not available via Atlassian, please contact us so that we can migrate you to our subscription instead. You will never pay for both.

In your eesel dashboard under Workspace Settings > Billing > View Stripe Dashboard. Invoices are generated monthly and emailed automatically.

You get a notification. Your AI keeps working. We help you upgrade or adjust at the end of the billing cycle.

You can cancel at any time in the dashboard via Workspace Settings > Billing > View Stripe Dashboard. No lock-in. Access continues until end of billing period.

We retry and notify you. Your account stays active for a grace period while you update payment details.

Yes. Update your card or payment method anytime in Workspace Settings > Billing > View Stripe Dashboard.

Still have more questions?

Loved by 100+ customers around the world

Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation.

Flemming Ottosen

Flemming Ottosen

Simployer

In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast.

Alex Capurro

Alex Capurro

CIO, Global Payments

We tried using Intercom Fin but weren't able to customize it. We now have a pool of AI agents in Intercom that triage and respond.

Alton Ong

Alton Ong

EntryLevel

eesel AI has transformed how our support team handles tickets. The AI agent resolves common issues instantly, freeing our team for complex cases.

Melissa Ryan

Melissa Ryan

HotDoc

The setup was incredibly fast. Within a day, our AI was trained on our entire knowledge base and answering customer questions accurately.

Wesley Wang

Wesley Wang

CartonCloud

We went from spending hours searching through documents to getting instant, accurate answers. The time savings have been remarkable.

Jason Loyola

Jason Loyola

CloudTalk

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